Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Pockets Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/pockets | Feefo

Zobrazení všech 1,217 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/09/2017

Ordered a 100GBP belt but didn't event get the official package , could look like it was a fake item. Other than that delivery was fast

Vincent

Pockets

7 years ago

I'm sorry to hear you weren't 100% satisfied with your purchase from Pockets. I have made enquiries with our Delivery Team and have been assured that they dispatched your Hugo Boss belt exactly as we received it from the manufacturer - however, we are always striving to improve the presentation of orders here, and your comments have been noted. Thank you for your feedback.

aaron tozer

7 years ago

Datum nákupu: 26/09/2017

Co říká aaron tozer o Pockets:

Great service before the sale & after

Great efforts gone to, just to help with sizing of an expensive product before purchasing & great service delivering before a wedding 👌🏼

Vincent

Pockets

7 years ago

I will pass your kind comments on to our delivery and customer service teams! Always happy to help :)

aaron tozer

7 years ago

Hi Vincent We are talking minor scuffs & blemishes, i just wasn't expecting any on a pair of £400 handmade shoes, but the quality & fit was so good i wanted them for the wedding i had at the weekend & figured id only add to those scuffs & blemishes in due course any way.

Recenze produktu

Vincent

Pockets

7 years ago

Really disappointed to hear your Crockett & Jones shoes were not 100% blemish free - this is not the standard of product we usually send out, and so we will be looking into this matter.

aaron tozer

7 years ago

Aaron Burgess

7 years ago

Datum nákupu: 26/09/2017

Co říká Aaron Burgess o Pockets:

Website needs modernising, but spot on products.

The website needs better navigation; i.e being able to choose multiple size/brand filters rather than just one. However the delivery and products were spot on.

Vincent

Pockets

7 years ago

Thank you for the comments! We're always striving to improve the navigation of our website, so your comments are greatly appreciated.

Recenze produktu

Guest

7 years ago

Datum nákupu: 27/09/2017

Co říká Guest o Pockets:

Rapid delivery, packaging was was personal. A nice touch.

Vincent

Pockets

7 years ago

Thank you very much for the positive feedback - I shall pass this on to our delivery team!

Jamie Patterson

Bangor

7 years ago

Datum nákupu: 27/09/2017

Co říká Jamie Patterson o Pockets:

Excellent service!!

Really pleased with the speedy delivery and the way my jacket was packaged was a nice little touch, many thanks to Robyn who packed my item. Really 5* customer service and a free aftershave sample......

Přečíst vše

Vincent

Pockets

7 years ago

Fantastic! I will pass on your comments to our delivery team, and Robyn in particular. Thank you for choosing Pockets.

Recenze produktu

Craig Davies

7 years ago

Datum nákupu: 26/09/2017

Co říká Craig Davies o Pockets:

First Class service and product

Quick and easy to navigate web site. Straightforward checkout and even though I asked for ‘standard’ delivery it arrived, expertly wrapped in super speedy time. Sadly some of the items didn’t fit but...

Přečíst vše

Vincent

Pockets

7 years ago

This is exactly the customer experience we strive for here at Pockets, so we really appreciate you taking the time to give us this feedback. Thank you for choosing Pockets!

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/09/2017

Fantastic customer service, superbly packaged and will have no hesitation using Pockets again.

Vincent

Pockets

7 years ago

That's what we like to hear! Thank you for taking the time to give us this feedback, and thanks for choosing Pockets.

Recenze produktu

Gwyn Jones

7 years ago

Datum nákupu: 26/09/2017

Co říká Gwyn Jones o Pockets:

Delivery was unacceptable, flannels charge the same delivery charge but is the day after, I waiting 6 days! Very, very poor

Vincent

Pockets

7 years ago

I'm sorry you were not happy with the service you received from Pockets on this occasion. Your items did arrive on the 5th working day (Monday to Friday) after you placed your order, which is within the 3 - 7 days quoted on our website for standard delivery - we do usually strive to get every order dispatched much quicker than this, but allow the 7 working days period during Flash Sale events due to the high volume of orders we receive.

Recenze produktu

Chris Pugh

7 years ago

Datum nákupu: 26/09/2017

Co říká Chris Pugh o Pockets:

Excellent service..

Quick delivery and changed one item for a different size the same day.

Vincent

Pockets

7 years ago

Pleased to hear you had a positive experience shopping with Pockets, and thank you for taking the time to leave this feedback. Greatly appreciated.

JESUS LANZON

7 years ago

Datum nákupu: 26/09/2017

Co říká JESUS LANZON o Pockets:

Muy buena oferta. Servicio impecable

Muy buena oferta. Entrega rápida y muy buena presentación.

Vincent

Pockets

7 years ago

Gracias por tus comentarios, Mr Lanzon!

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Pockets

You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.

Přečíst vše

(01743) 353 993

Unit 5 Hotspur Park, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FB, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Pockets

'Belmonte' Mottle 1/4 Zip Italian Yarn Knit NavyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAll spot on and as described.

'Jenno' Slim Fit Stretch Plain Shirt BlackVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAll spot on and as described.

'Esegeo' Classic Trouser Belt Brown (Ex-display)Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAll spot on and as described.

Light Cotton Nylon Twill Jacket CoralVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery nice jacket, and an excellent price!

'Space_Lowp_nypr' Logo Leather Trainer NavyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful product didn’t fit though

Admiral Thin Stripe Crew Neck Knit Navy/WhiteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuTypical first class Paul and Shark quality

Watershed Full Zip Knit With Front Double Pockets NavyVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuBeautiful item. Oozes quality, practical too

Classic Garment Dyed Crew Sweatshirt Washed InkVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat customer service, superbly packaged and would highly recommend Pockets.

Summer Sky Jeans BlueVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuDelivery very very poor!!

3-Button Casual Cotton Blazer GreenVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBuena compra. Chaqueta sin armar y sin forrar. Recta, no entallada.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?