Planet travel provided all the information we needed. The staff quickly answered all of our questions with regard to the resort, accommodation, facilities and travel arrangements. It was very...
Although we didn't take the holiday, the service from Stuart Tandy was excellent. Our requirements were met and exceeded, hopefully we will be back to book something in the future.
The booking process was smooth and efficient, however the flight was a charter flight and we did not have an opportunity to prebook onboard meals. When I book flights myself I am able to take care of...
Communication was a bit intermittent before we went. The one thing that would have really helped was to get extra legroom seats with Air Mauritius that we requested from Planet and didn't happen. ...
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Planet Windsurf Holidays
Planet Windsurf Holidays
8 years ago
many thanks for the feedback - We are sorry that Air Mauritius did not have available extra legroom seats - if they had we would have certainly booked them for you. We are really happy the holiday worked out well and the sailing services + hotel meet expectations
Next time we shall endeavour to get all requests sorted in a timely fashion
Matt @ Planet
Helpful knowledgeable staff. No issues on pre-booking.
Planet Windsurf Holidays
Planet Windsurf Holidays
8 years ago
thank you for the kind feedback. Your comments on the season are taken on board and we will endeavour to make this clear in the future.
The flights are a cost and logistics element - the TAP flights have some terrible arrival times and departure times that really impact the trip and I am sure this is why I promoted the TAM option you took.
Matt @ Planet
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
