Good service. Calling is not the best always in a queue. The call back service…
Good service. Calling is not the best always in a queue. The call back service is good but never worked keeping the same place in the Q
0
Sdílet
Důvěryhodný zákazník
11 years ago
efficient on phone
0
Sdílet
Důvěryhodný zákazník
11 years ago
All it took was a few minutes.
great service!
All it took was a few minutes.
great service!
0
Sdílet
Důvěryhodný zákazník
11 years ago
Very good.
0
Sdílet
Důvěryhodný zákazník
11 years ago
Very helpful n polite
0
Sdílet
Důvěryhodný zákazník
11 years ago
would have been more flexible on customer request
would have been more flexible on customer request
Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you for renewing your insurance cover with Plan for another year and for taking the time this afternoon to discuss your comments.
I think we both agree that there are always improvements that can be made within any company, ideally we would have insurance companies available that offer all types of cover and every eventuality. In your case this was a requirement to insure a £50,000 vehicle, we have sourced the right policy for you but unfortunately the premium was not competitive as is often the case for this level of cover.
However I must stress that it is very difficult to find cover for vehicles valued at £50,000, even though we have almost all insurers on our panel to choose from there are only 2 insurers available to us that will offer such a high indemnity level. If the client has one personal vehicle of such value it remains the most sensible option to insure it separately, however if these vehicles are consistently traded then the premium would have seemed more competitive.
I hope this and our conversation today has explained the difficulty in sourcing the right price for you and that we have tried our best to get what we can to meet your requirements. In light of this a revised comment and feedback score would be much appreciated if you feel appropriate.
Kind Regards
Daniel Bryant
Renewals manager
0
Sdílet
Důvěryhodný zákazník
11 years ago
excellent way it was conducted, and carried through
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.