Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze PharmXtra

AB

Abigail

Ověřeno Feefo

4 years ago

Co říká Abigail o PharmXtra:

Not a scam

My mate order took a lot longer then usual but came,replied with a day or 2 by email wasn't rude at all,it took 6 weeks but that was the first time that happened,my mate said he'll be using them all...

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0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Ordered the 05th and approved and shipped but Royal Mail has not received

Just keep customers up to date as issues do happen. I have always had a good experience except here. I am happy to update.

Oscar

PharmXtra

4 years ago

Hi there, We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail. Once Royal Mail has scanned your parcel they will confirm your delivery date and time. I would advise to wait for your tracking number to be scanned and activated by Royal Mail. Unfortunately due to technical issues with Royal Mails system, it is taking much longer than usual for scans to be shown on the tracking page. We are also currently back logged with high volumes of orders, so this is also causing a slight delay. We really appreciate your patience during this time and sincerely apologise for any inconvenience caused. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time. Kind Regards

Důvěryhodný zákazník

4 years ago

Additional comment. I have rescored to 5. My Order arrived on 7th working day. Experience tells me all orders have been received. The meds are U.K. BRAND and the tracking number is wrong. A probable case of influx of Orders. But I am pleased and others I hope will get there’s.

1

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Great service really quick delivery

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable service. Kind Regards

0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Excellent

Overall very happy. Ordered 7th Sept and delivered by Royal Mail on the 13th. Would highly recommend!

Oscar

PharmXtra

4 years ago

Hi there, Thank you for recommending us. Kind Regards

0

RO

Roberto

Ověřeno Feefo

4 years ago

Co říká Roberto o PharmXtra:

Worth it, but may take more time due to customs clearance.

Came through fine, although it will take a bit more time (a week as it's coming from abroad, but the Royal Mail strikes might have contributed) to deliver the product. For me, completely worth it,...

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Oscar

PharmXtra

4 years ago

Hi Roberto, Thank you for this honest review. We really appreciate it. Kind Regards

0

DA

Dave

Ověřeno Feefo

4 years ago

Co říká Dave o PharmXtra:

Great service and speedy delivery

Good customer service and fast processing of my order and speedy delivery

Oscar

PharmXtra

4 years ago

Hi Dave, Thank you for this 5-star review. Kind Regards

0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Poor delivery service

Delivery is very poor. I have now been waiting 8 days for my items. EU Meds are using Royal Mail tracked, however, status hasn’t changed in 8 days.

Oscar

PharmXtra

4 years ago

Hi there, We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail. Once Royal Mail has scanned your parcel they will confirm your delivery date and time. I would advise to wait for your tracking number to be scanned and activated by Royal Mail. Unfortunately due to technical issues with Royal Mails system, it is taking much longer than usual for scans to be shown on the tracking page. We are also currently back logged with high volumes of orders, so this is also causing a slight delay. We really appreciate your patience during this time and sincerely apologise for any inconvenience caused. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time. Kind Regards

Důvěryhodný zákazník

4 years ago

This is the same excuse I have been receiving for you get a week now. I have ordered other products where delivery with Royal Mail hasn’t been an issue.

3

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Long wait

Haven't recieved it yet over a week and dishonest time frames given

Oscar

PharmXtra

4 years ago

Hi there, Unfortunately, once your order is with Royal Mail, we can only see what you can see. On your tracking number it says the time frame in which they expect to deliver. Please keep an eye on this for anymore updates. Kind Regards

3

DA

Daniel

Ověřeno Feefo

4 years ago

Co říká Daniel o PharmXtra:

Still not received

I still have not received the order although it was placed a week ago (5/9/22) there is also no simple way of communicating this on the website

Oscar

PharmXtra

4 years ago

Hi there, All you have to do in order to communicate with us, is through our 'contact us' section as the bottom of our website. Please email there in order to be kept up to date with the process of your order. Kind Regards

3

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

easy to deal with fast delivery will buy from u again

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this 5-star review. Kind Regards

0

Recenze společnosti PharmXtra

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?