Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

PharmXtra Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 6,328 recenzí

Jerome

Ověřeno Feefo

3 years ago

Co říká Jerome o PharmXtra:

Order never arrived and discount given is way below that we hadfor!

Last order didn’t arrive and was finally updated about it. Didn’t go through the customs. Been refunded and offered a 10% off for a new order. I pointed out to EUmeds that I had a £30 Off on this...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review and bringing this to our attention. I have looked into this for you and would like to firstly apologise about the customs issue, this was an uncommon instance and was completely out of our hands, we did everything we could and as fast as we could to get this resolved. We offered a 10% discount code to all customers that had their parcel stuck at customs as a good will gesture. In regards to further discount about the £30 off please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

Jerome

3 years ago

Hi, thank you for your response and explanation. I, however, contacted your customer service team and I was offered 20% off which is roughly half of the £30 off!

Claire

Ověřeno Feefo

Lonfon

3 years ago

Co říká Claire o PharmXtra:

Professional and efficient fast delivery

Very professional excellent customer service

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing UK Meds. You are a valued customer. Kind Regards, UK Meds.

Jonathan

Ověřeno Feefo

3 years ago

Co říká Jonathan o PharmXtra:

Awesome help from EU meds

Awesome help from EU meds shame about the Royal Mail strike

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We apologise on behalf of the courier for their strikes. Kind Regards, EU Meds.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Quick delivery excellent service

Highly recommended received order within 6 days

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Marcus

Ověřeno Feefo

3 years ago

Co říká Marcus o PharmXtra:

Appalling

The service from EU meds is simply appalling. So many times orders don’t turn up or turn up late. Customer service is dire. Avoid

Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review and also bringing this to our attention. I have looked into the order number provided and can see the delivery is with the courier. However please bare in mind that Royal Mail are currently experiencing strikes which do unfortunately effect our delivery services. Apologise for the delay and inconvenience. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Angela

Ověřeno Feefo

3 years ago

Co říká Angela o PharmXtra:

Excellent service would recommend to all friends and family got kept up to date every step of the way brilliant definitely will be ordering again

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds and sharing your experience with us. You are a valued customer. Kind Regards, EU Meds.

tracy

Ověřeno Feefo

3 years ago

Co říká tracy o PharmXtra:

Highly recommend

Prompt service, kept well informed of progress

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Yes, Smooth transaction, very quick delivery’

Yes would recommend. Nice and easy transaction. Quick delivery

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Jennifer

Ověřeno Feefo

3 years ago

Co říká Jennifer o PharmXtra:

Very quick and reliable first class service would definitely use again and would highly recommend

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Fast and easy to deal with

Really fast and hassle free , quality products, and a good price ..

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti PharmXtra

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?