Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

PharmXtra Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 6,443 recenzí

Paul

Ověřeno Feefo

Cambridgeshire

3 years ago

Co říká Paul o PharmXtra:

Much easier than trying to use a GP these days!

Yet again another excellent transaction. Prompt, polite and professional. Medication arrives one week after prescription is issued.

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time to leave a 5 star review. We are glad we met your needs throughout your order process. Thank you for choosing EU Meds. You are a valued customer! Kind Regards EU Meds

Angela

Ověřeno Feefo

3 years ago

Co říká Angela o PharmXtra:

Brill service

Brill service from start to finish so happy with the whole process delivering brill will defo recommend to friends and family

Chloe

PharmXtra

3 years ago

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Fantastic service when there in stock but always out of stock lately

Chloe

PharmXtra

3 years ago

Good afternoon, Thank you for leaving a review with us here at EU Meds and sharing your experience. We are currently looking at extending the quota we have on our website so we can ensure the stock is available a lot of the time. We apologise for the inconvenience. Kind Regards EU Meds

Důvěryhodný zákazník

3 years ago

If this happens it would great and I would definitely give you a 5⭐️

Matt

Ověřeno Feefo

3 years ago

Co říká Matt o PharmXtra:

Meds arrived a little battered, but arrived quite quickly and the order was correct

Chloe

PharmXtra

3 years ago

Hi, Thank you for leaving a 4-Stars review. At EU Meds, we continuously strive to serve you better. We are glad that the team has managed to meet your needs, however we apologise for the packaging arriving a little battered we will take this on board to ensure this is not happening again. Kind Regards, EU Meds

SIMON

Ověřeno Feefo

3 years ago

Co říká SIMON o PharmXtra:

From first Oder to delivery takes weeks I’m still waiting for previous order which is now stuck at courier service 😡😡😡

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bringing the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Kind regards EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

5* service.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

If I receive it, it will be very late

I have been charged but I still haven't received my medication. It's down as being tracked but after 7 days it still hasn't been given to their courier. (it's still at the very first step of the...

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Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

Důvěryhodný zákazník

3 years ago

It does not specify ‘working days’ on the website, so I technically ended up receiving it 9 working days after. The delivery options are ‘5 days’ or ‘5 to 6 days’, for the same price! Plus the medication is pretty expensive anyway! Also worth noting to other customers, you have to wait a set time to buy medication to fit in with medicine guidelines (which is acceptable, and would be fine if they allowed for that to be taken into account and have stock replenished in them timescales for you!) , but you’re only able and due to buy them again after you receive them (over a week again) and have to wait that time after delivery! Also, worth noting the communication in public with them on here is nicer!

Chloe

PharmXtra

3 years ago

Good afternoon, sometimes our courier do run into delays and unfortunately it is out of our hands here at EU Meds. We do provide them with regular updates in regards to customer feedback, this is an uncommon instance and we strive to serve you better. In regards to the deny time, we have this in place to ensure our customers do not get supplied more medication then they need. This is for the patience safety. Kind Regards EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Excellent

Excellent service. Would highly recommend. I was able to track my delivery and my order arrived within 5 working days as promised. Excellent quality of medication

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Anthony

Ověřeno Feefo

3 years ago

Co říká Anthony o PharmXtra:

Good service and speedy delivery

Good service and speedy delivery. A little expensive but for a one off it’s ok. If you don’t have a General Practice or you are between practices it’s ideal.

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time to leave a 4 star review. We are glad we met your needs throughout your order process. Thank you for choosing EU Meds. You are a valued customer! Kind Regards EU Meds

Katie

Ověřeno Feefo

3 years ago

Co říká Katie o PharmXtra:

I still haven’t received my item yet

Chloe

PharmXtra

3 years ago

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti PharmXtra

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?