Recenze společnosti Petplan

Product and service good had trouble with call centre as agent I spoke to had heavy accent ! difficulty understanding everything first time.

Everything was done in a friendly and professional way

Very quick response and was an easy process

I used the website to sort out my puppy insurance I would say however, that I would have preferred to have spoken with someone as this was my initial enquiry.

so far so good

Petplan have always settled our claims, along with being extremely prompt & efficient at doing so! Customer service & support are excellent & always understanding, especially when we've lost a pet. I...

I submitted my details by phone. The process seemed excessively detailed and took longer than I would have liked. With hindsight, I wonder why I had to pay more than the on line quote I was given. I...

Good communication skills from operator. Options clearly described. Happy with experience.

This appears to be the best available cover for my dog. Set up was easy and prices are in line with other providers. I have the impression that I shall not be let down in future years in the way...

prompt action & refund of Vet Fees for one of my 2 new cats I joined! (for both)