Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Peninsula Canada Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/peninsula-canada | Feefo

Zobrazení všech 704 recenzí

Jill Chant-Paton

6 years ago

Co říká Jill Chant-Paton o Peninsula Canada:

Poor follow through from staff on road

Kelly

Peninsula Canada

6 years ago

Hi Jill, We’re sorry to read that you’ve experienced a delay in communications. In order to get this resolved your feedback has been passed to the Service department and a Service Team Manager will be in contact very soon to discuss in more detail and provide you with the support you need. Regards, Kelly

Datum nákupu: 24/02/2020

Důvěryhodný zákazník

6 years ago

I was happy with the info provided

Efficient service

Kelly

Peninsula Canada

6 years ago

Hi there, Thank you for writing us a review. We appreciate the feedback. Regards, Kelly

Datum nákupu: 08/03/2020

Howard Sobel

6 years ago

Co říká Howard Sobel o Peninsula Canada:

Awesome

Oliver in health and safety is a rock star. Had most of my answers and the ones he didn’t have he said he would check out and get back to me...and he did within hours!!

Kelly

Peninsula Canada

6 years ago

Hi Howard, Thank you for taking the time to write us a review! We're delighted to hear that you've enjoyed our support. I'll be sure to pass on the kind words to Oliver! Regards, Kelly

Datum nákupu: 12/03/2020

Christopher Milford

6 years ago

Co říká Christopher Milford o Peninsula Canada:

Excellent service.

They answered all my questions and sent me the documents I required.

Steph

Peninsula Canada

6 years ago

Hi Christopher, Thank you for taking the time to write us a review! We appreciate your feedback. Regards, Stephanie

Datum nákupu: 28/02/2020

Paul Martinek

6 years ago

Co říká Paul Martinek o Peninsula Canada:

Being a client of Peninsula and calling in with a question regarding one of our employees I found the Peninsula employee very unhelpful. I asked for a couple of different scenarios, but without exact...

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Steph

Peninsula Canada

6 years ago

Hi there, Your feedback is very important to us and we’re dedicated to resolving all feedback we receive. We’re sorry to read your thoughts and a Service Team Manager will be in contact very soon to discuss in more detail. Regards,Stephanie

Datum nákupu: 28/02/2020

Důvěryhodný zákazník

6 years ago

When I called I got an answer right away and received an email right away regarding our discussion with everything laid out so there was no guessing.

Kelly

Peninsula Canada

6 years ago

Hi there, Thank you for taking the time to write us a review! We appreciate your feedback. Regards, Kelly

Datum nákupu: 24/02/2020

Důvěryhodný zákazník

6 years ago

Customer service was awful. Did not get any help and was told to do it on my own. I was told by a representative that they had another call so they had to get off the phone. That doesn't seem right...

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Kelly

Peninsula Canada

6 years ago

Datum nákupu: 03/03/2020

Dawn Strachan

6 years ago

Co říká Dawn Strachan o Peninsula Canada:

Excellent service - very quick and helpful - really helped with our staffing issue. Adam called me to discuss as it was a complex and sensitive issue, and he made some very helpful suggestions.

Kelly

Peninsula Canada

6 years ago

Hi Dawn, Thank you for the great feedback, we’re delighted we could give you the support you needed. I’ll make sure to pass on your feedback to Adam; he’ll be really pleased. Regards, Kelly

Datum nákupu: 21/02/2020

Tiffany Zhang

6 years ago

Co říká Tiffany Zhang o Peninsula Canada:

reply E-mail very late.

Kelly

Peninsula Canada

6 years ago

Hi Tiffany, We’re sorry to read that you’ve experienced a delay in communications. In order to get this resolved your feedback has been passed to the Service department and a Service Team Manager will be in contact very soon to discuss in more detail and provide you with the support you need. Regards, Kelly

Tiffany Zhang

6 years ago

Thanks, my question has been solved

Datum nákupu: 26/02/2020

Shannon Mathieu

6 years ago

Co říká Shannon Mathieu o Peninsula Canada:

Knowledgeable and communicated the law easily

Kelly

Peninsula Canada

6 years ago

Hi Shannon. Thank you for taking the time to write us a review. Peninsula is dedicated to providing world-class customer service, we’re pleased to see you’ve been impressed with our support. Regards, Kelly

Datum nákupu: 27/02/2020

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Peninsula Canada

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?