Hey,
Thank you for getting in touch.
We're really sorry to hear you hadn't received your order within the estimated time frame. Please note that due to the influx of packages at this time of year, there were severe delays within the postal network. I can see that you had reached out to our customer service team who had resolved the issue for you.
Again, please accept our most sincere apologies for any inconvenience caused during this delay.
Kind Regards,
P&CO