Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Payne & Co Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/payne-and-co | Feefo

Zobrazení všech 106 recenzí

Trusted Customer

Ilford

7 years ago

Datum nákupu: 08/04/2018

Co říká Trusted Customer o Payne & Co:

Excellent Service

Mark Sinclair and his team really help me with the purchase of 51A. A big thank you to all the staff at the Ilford branch for helping me through the process and dealing with my endless calls to chase...

Přečíst vše

Tom

Payne & Co

6 years ago

Thank you very much for your kind comments. Customer service is really important to us so I'm delighted Mark and his team are looking after you!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 16/02/2018

Excellent agent

Excellent fuss-free service. Very helpful and explained everything well.

Mark

Payne & Co

7 years ago

Thank you for the kind comments regarding our service.

We wish you good luck in your new home.

All the best, regards Mark and the team.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/03/2018

Good service

I will recommend and they look after customers well

Tom

Payne & Co

7 years ago

Thank you for taking the time to post a review on the service you have received from us and thank you for recommending us to others. All the best, Tom

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 12/02/2018

Will definitely use their services again in future

All paper works went well

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 02/03/2018

Co říká Trusted Customer o Payne & Co:

A really distressing and disappointing process.

Initially I found Payne & Co quite helpful. Overtime I found them to be unsympathetic, pushy and aggressive to deal with, in particular during phone communications. Advice from several brokers...

Přečíst vše

Ken

Payne & Co

7 years ago

Dear Mr and Mrs Ali,

Further to your review of Payne & Co on Feefo, we are sorry to hear that you were upset in your experience in the purchase of your property through ourselves. We take on board the comments that you have made and we will make sure we try to improve our service.

Your purchase was a particular difficult case in respect of your financial situation which was outlined in your review. Once the sale was agreed the transaction would have included many chasing calls to solicitors, brokers and yourselves to ensure that progress was being made. We are sorry if this has caused you upset but it is all part of our sales progression process to ensure that our client was updated throughout the transaction and ultimately to ensure a successful completion.

If you would like to discuss this matter with me personally please feel free to give me a call on 0208 518 3000

We wish you all the very best in your new home.

Kind Regards

Ken Payne

Partner

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 18/12/2017

Co říká Trusted Customer o Payne & Co:

Excellent service and respectful and efficient staff.

The service we received from Payne and Co was excellent. They kept us fully informed as we progressed through the sale of our property. All of their staff were courteous and friendly at all times...

Přečíst vše

Tom

Payne & Co

7 years ago

Dear Mrs Moran & Ms Smith

I just wanted to thank you for taking the time to complete a review via Feefo following your recent sale with Payne & Co.

We always endeavour to make the experience as smooth as possible. Thank you for awarding our team 5 stars.

Kind regards, Tom Payne

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 07/11/2017

Co říká Trusted Customer o Payne & Co:

Best service specially mark he realy help us to buy house in highlands garden realy happy

Mark

Payne & Co

7 years ago

Hi Nadeem,

Thank you for the comments in the purchase of the above property, we got there in the end!

From all at Payne and Co.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 25/10/2017

Thank you

Very professional in their approach.

Tom

Payne & Co

7 years ago

Thank you very much for your feedback, it is much appreciated.

Kind regards Tom Payne

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/12/2017

excellent

The service was the best and I received regular updates

Humzah

Payne & Co

7 years ago

Thank you very much for your feedback, it is much appreciated. Kind regards Humzah Ali

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 16/02/2018

Co říká Trusted Customer o Payne & Co:

Great service received.

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Payne & Co

Over many years Payne & Co have established themselves as one of the most recognizable and successful agents in East London and Essex. The company’s biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Our service is underpinned by over 100 years of combined local knowledge and as members of the Guild of Property Professionals we have the backing and strength of an 800-branch independent agency network throughout England and Wales to support all your property needs.

Přečíst vše

020 8518 3000

151 Cranbrook Road, Ilford, Essex, IG1 4TA, United Kingdom

Proč věřit recenzím Feefo?