Good Morning Stuart, Thanks forthe feedback, it is great to see that our customer service has stood out to you. I hope you have a lovely day!Daniella, Paymentshield
Very pleased with the customer service and level of cover for the price is exception. I have unfortunately had to make a claim on my policy and was very please with the whole process. Well done...
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Daniella
Paymentshield
6 years ago
Hello David. Fantastic! I am happy to see that our customer service has had a memorable impact.Thank you for taking the time to leave feedback.Daniella, Paymentshield
I never needed to use them for claim purposes so I can’t comment on that but their communication for my renewal wasn’t very good.
I received an odd email saying to create an online account where I...
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Daniella
Paymentshield
6 years ago
Good Afternoon Michael, Thank you for taking the time to leave feedback. I would like to apologise that your renewal documents were not uploaded to our online customer portal prior to renewal.In light of this feedback, this was raised with our I.T. department to look into further andthe documentshave been uploadedon the portalto access at your convenience. I hope you enjoy the rest of your day!Daniella, Paymentshield
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.