Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Parcelhero Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 18,810 recenzí

Trusted Customer

10 years ago

Co říká Trusted Customer o Parcelhero:

Delivered on time

Could not fault their delivery service. Collection on time, tracked, and delivery on time too. Half the post offices price? I presume my large parcel has arrived intact as no complaints.

Alex

Parcelhero

10 years ago

Dear Billy, we are very glad to read such great feedback on the ParcelHero service. We try and provide the most cost-effective way to deliver your goods so are happy that we have met your expectations. Best regards, Alex

Trusted Customer

10 years ago

Co říká Trusted Customer o Parcelhero:

my big parcels

The main thing is the website is so easy to use. Then the courier comes and the parcel its where it's supposed to go and the recipient says it's arrived fine!!!!!!!!!!!!!!!!!!!! Sounds easy but...

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Alex

Parcelhero

10 years ago

Hello Raymond, it's really great for ParcelHero to hear such good things about our website. We want to make our service as easy to use as possible, so thank you for your feedback. Kind regards, Alex

Důvěryhodný zákazník

10 years ago

Fantastic Service. My parcel was picked up from my home less than 4 hours after ordering online.

Seamless service. Parcel to Aussie was delivered with 7 days of postage. I have used this service twice before and will continue to do so. I have also recommended Parcelhero to friends. Customer...

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Alex

Parcelhero

10 years ago

Hello Diane, thank you very much for your review. We are glad that ParcelHero got your international parcel delivered efficiently for you. Thank you for your recommendation to your friends. I will pass on your comments to our Customer Services they will be delighted to know they were helpful to you. Kind regards, Alex

Důvěryhodný zákazník

10 years ago

Initially, I had a card saying that I was out when they called. I was not. However, they did return the same day. The parcel was then delivered promptly and I received a message to that effect.

Alex

Parcelhero

10 years ago

Dear Pauline, I am very sorry for this error but glad we could resolve it efficiently for you. Thank you for your feedback. Best regards, Alex

Důvěryhodný zákazník

10 years ago

good company good & help full service on phone , but the delevary date should be with a limited time for example 01/12/2015 at or from 10:00 to 11:00 not give a time from 9:00 AM to...

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Alex

Parcelhero

10 years ago

Hello Abdel, thank you very much for your review on ParcelHero and your feedback regarding our time slots. The 9-6pm time slot is for our general service, if you want a more specific window for delivery then please select one of our timed services which are pre 9am, pre 10.30am and pre 12pm. For more information on our timings please view our website; https://www.parcelhero.com/en-gb/courier-services Kind regards, Alex

Důvěryhodný zákazník

10 years ago

Great service thanks

Alex

Parcelhero

10 years ago

Dear Majnlund, thank you for using Parcel Hero. Glad you are happy with our service. Kind regards, Alex

Trusted Customer

10 years ago

Co říká Trusted Customer o Parcelhero:

Brittany to London

Super website: simple and efficient - easy to use. And the little packet went from Brittany to London in less than 24 hours - unbelievable!

Alex

Parcelhero

10 years ago

Hello Silvia, we are really glad you like the ParcelHero website. Thank you for your feedback. Kind regards, Alex

Trusted Customer

10 years ago

Co říká Trusted Customer o Parcelhero:

Great service

Top class service , prompt collection , quick delivery at a very competitive price . Will use service again and would strongly recommend them .

Alex

Parcelhero

10 years ago

Hello Karen, thanks a lot for your feedback. We are only too glad to be of help. Thank you for recommending us we really appreciate it. Kind regards, Alex

Důvěryhodný zákazník

10 years ago

Dependable Value

I have used ParcelHero several times, each time fulfilled by UPS. It's cost-effective and reliable.

Alex

Parcelhero

10 years ago

Hello Ian, thank you for your feedback. Glad you are happy with the ParcelHero UPS service. Kind regards, Alex

Trusted Customer

10 years ago

Co říká Trusted Customer o Parcelhero:

highly satisfied

parcel was collected at 2.30 monday and was delivered by lunch friday, all the way to sweden,

Alex

Parcelhero

10 years ago

Hello John, thank you very much for your feedback. ParcelHero are very happy that we exceeded expectations for your Sweden delivery. Best regards, Alex

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Parcelhero

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?