Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Oxbury Bank Plc Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/oxbury-bank-plc | Feefo

MM

MR Stephen Mahoney

4 years ago

Datum nákupu: 29/04/2021

Co říká MR Stephen Mahoney o Oxbury Bank Plc:

seemed efficient

Olivia

Oxbury Bank Plc

4 years ago

Dear Mr Mahoney, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 28/04/2021

Very satisfied

Website very easy to use. Emails concerning bank transfers came through quickly avoiding the worries that online banking can often bring.

Olivia

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 28/04/2021

Superb

Superb, account set up immediately and communication excellent. App is also very good indeed.

Olivia

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 27/04/2021

Very easy account to set up on-line and good communications. The interest rates are far better than the major banks. Funds are being put to good use.

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

The worst savings account I’ve ever opened- beware!

Impossible to use as a savings account! I can’t log in and there is no way of contacting anyone for help. The website has very poor instructions and just takes you round and round in circles. No...

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Lewis

Oxbury Bank Plc

4 years ago

Thank you for your feedback. As per our telephone conversation, I am glad we were able to speak to you about the issues you're having, and I am glad that we were able to resolve the issues and you are now able to successfully access your online banking. Like we said, we will make sure your feedback is given to the relevant people so that in the future our systems will continue to progress with the needs of our customers to ensure we can make our customers experience as simple as possible. Many thanks, The Oxbury Savings Team

Důvěryhodný zákazník

4 years ago

Following this review customer services finally made contact. There is a phone number- it’s just not available on the website for customers. The only way to access this account is by fingertip access- you cannot use passwords etc. They helped me reset mine but due to chemotherapy, poor fingertip recognition means I have to reset it every time I need access which is a real pain. I have also recently had to temporarily remove my phone passcode in order to have my phone screen replaced and am now told that I have to delete and then completely re install the Oxbury app! It might be secure but it’s sadly definitely not user friendly like other banks, which is a shame as I liked the idea of funding farming.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 26/04/2021

good help desk

the lady on the helpdesk did an excellent job of guiding me through the finger print recognition process.

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recenze produktu

0

MR

MRS Mary-Rose Russell

4 years ago

Datum nákupu: 26/04/2021

Co říká MRS Mary-Rose Russell o Oxbury Bank Plc:

Excellent service

A newly established bank with an aim of providing much needed loans and equity to British Farmers. After much research I decided to invest some savings with Oxbury and the whole process has been...

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Lewis

Oxbury Bank Plc

4 years ago

Dear Mrs Russell, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/02/2021

Very easy to open account

Easy to open & manage account

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 24/04/2021

Everything is quick and easy. Best account I've ever used.

Incredibly quick and easy to set up. Money transfer in is very fast. Email receipts are sent to acknowledge deposits. To monitor the online account, a phone app is used as part of the log in, which...

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Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recenze produktu

0

MJ

MRS Patricia Jones

Cambridgeshire

4 years ago

Datum nákupu: 24/04/2021

Co říká MRS Patricia Jones o Oxbury Bank Plc:

A bank helping our farming industry.

Very easy and quick to set up. Communication all the way. Lovely to know the ethics of this bank are entirely farming based. Will consider other accounts as when they become available.

Lewis

Oxbury Bank Plc

4 years ago

Dear Mrs Jones, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recenze produktu

0

Recenze společnosti Oxbury Bank Plc

Your experience using Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkuLove the instant emails confirming transactions.

Your experience using Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkuPhone application appears to work well

Your experience USING Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkuNo telephone number for any customer services help. No response to emails Unable to log in

Your experience using Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkunothing has happened yet. Too early to say.

Your experience using Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkuExcellent service when opening a savings account with them. Quick,efficient and completely secure.

Your experience using Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkuAs above - so easy to use. Banking as it should be.

Your experience using Oxbury BankVíce recenzí pro tento výrobek (3,282)Prohlédnout si stránku výrobkuExcellent service and ease of set up

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?