Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Össur Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/ossur | Feefo

Zobrazení všech 2,665 recenzí

Důvěryhodný zákazník

9 years ago

Datum nákupu: 15/01/2015

Perfect

Easy to order

Recenze produktu

Trusted Customer

exeter

9 years ago

Datum nákupu: 28/07/2015

Co říká Trusted Customer o Össur:

Excellent service very good ankle support

Recenze produktu

Trusted Customer

9 years ago

Datum nákupu: 31/01/2015

Co říká Trusted Customer o Össur:

Good Service, Poor Product

Customer Service was very good, sorting a change in size quickly and efficiently

Recenze produktu

Michael

Össur

9 years ago

Hi Steve, I am sorry to hear you are not happy with the product. We take product feedback very seriously and I hope we can rectify the issue. Please contact us on ukinfo@ossur.com as I am more than happy for you to return this item. Alternatively, we could arrange to send you another product to see if the results are any different if you can advise where/when the discomfort arose and what purpose you were using the brace for in order for us to find an alternative. Many thanks and apologies for any inconvenience caused.

Důvěryhodný zákazník

9 years ago

Datum nákupu: 22/02/2015

Excellent

Michael

Össur

9 years ago

Hi John, Thank you for your feedback. We take customer service very seriously and comments such as this are always nice to hear. Please do not hesitate to contact us should there be anything else we can do to help. Many thanks.

Recenze produktu

Trusted Customer

edinburgh

9 years ago

Datum nákupu: 18/05/2015

Co říká Trusted Customer o Össur:

service as it should be!!

first class and so helpful!!

Michael

Össur

9 years ago

Hello Thank you for your feedback, it is very nice to hear our service called 'First Class' and our products as excellent. I am very happy you had a good experience with us. Many Thanks

Recenze produktu

Trusted Customer

9 years ago

Datum nákupu: 20/07/2015

Co říká Trusted Customer o Össur:

Quick despatch

Michael

Össur

9 years ago

Hi James, Thank you for your feedback. I am glad to hear you were happy with the despatch speed. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks

Recenze produktu

Trusted Customer

Norwich

9 years ago

Datum nákupu: 02/07/2015

Co říká Trusted Customer o Össur:

Always great service

Michael

Össur

9 years ago

Hi Matthew, Thank you so much for your feedback. It is always nice to hear from a satisfied customer. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks.

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 25/01/2015

Knee Straps

Prompt and efficient

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 13/02/2015

Orthopedic Offloader Knee Brace

I was prescribed this product through my local health service. The wrong size came through initially but this was easily remedied and also a softer gel pad supplied which has reduced chaffing on my...

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Michael

Össur

9 years ago

Hi Graham, I am pleased to hear that we were able to rectify the error in size and provide you with the correct product. Apologies for any inconvenience caused at the time. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks

Trusted Customer

South Ockendon

9 years ago

Datum nákupu: 28/03/2015

Co říká Trusted Customer o Össur:

Now poor quality, was good quality.

Ossur used to sell quality items they now sell rubbish under the same item number.

Recenze produktu

Michael

Össur

9 years ago

Hi Len, I am sorry to hear that you did not like your new brace. We take product feedback very seriously and I would like to look into this further for you. If you could contact ukinfo@ossur.com with details regarding what has changed, I am happy to process a return/refund for this. The information has been fed into our product management team. Thank you for the feedback, it is important for us to know where we can improve. Many thanks

Neobdržel/a jste pozvánku k recenzi?

O Össur

The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.

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08450 064 040

Unit No. 1, S:Park, Hamilton Road, Stockport, Greater Manchester, SK1 2AE, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Össur

BioSkin® Standard Knee Support without StrapsVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuExactly what i needed and very good quality of product.

Form Fit® Ankle SupportVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuExcellent product gives very good support for the ankle

Foam Cervical Collar Neck BraceVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Elastic Thumb SpicaVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuthis was a replacement for an NHS supplied product and is EXCELLENT.

CTi® Motocross KitVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuEasy to apply, doesn't cover the whole knee - leaves the top exposed.

Foot-Up® Spare Inlay for Drop FootVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuGreat to have them pre fitted in several pairs of shoes.

BioSkin® Standard Knee Support with StrapsVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGreat knee supports which are light and comfortable and easy to adjust.

BioSkin® Hinged Knee SupportVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe first one I bought was good quality the second one (the same part number) is absolutely rubbish. Will not be buying from them again.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?