Recenze společnosti Online Pound Store

Hi Val, Thank you for your review. We sincerely apologise again that one of the bottles wasn't taped correctly and leaked onto your food items during transit. As long-time customers know, we hold our packaging to high standards, so we’ve passed this directly to our warehouse manager to ensure it isn't repeated. As soon as you contacted us, we immediately processed a full refund for both the damaged washing-up liquid and all affected items. We really appreciate your ongoing support and hope to welcome you back for a flawless delivery next time! Best regards, OPS

Hi, Thank you so much for taking the time to leave us such a fantastic 5-star review! We're thrilled to hear your order arrived quickly, safely packed, and that you were happy with the delivery updates along the way. Your support means a lot to our team, and we look forward to packing your next order! Best regards, OPS

Hi Caroline, I am very sorry for the ongoing delay with your order and the frustration this has caused, especially after paying for Next Day delivery. As discussed directly, we have escalated this, and your replacement order has been officially dispatched and is on its way to you via priority delivery. Thank you for your patience while we work to get this resolved for you. Best regards, OPS