Recenze společnosti Online Carpets

Hello Debbie, Thank you for taking the time to share your feedback. We’re sorry for the disappointment and inconvenience caused by your delivery not arriving as expected. The majority of our deliveries are completed within the expected timescales, although unforeseen circumstances can occasionally cause delays. When you contacted us, we offered to arrange a replacement, but we understand that you chose to proceed with a refund instead. We appreciate that this was a frustrating experience and regret that we did not meet your expectations on this occasion. A member of our Customer Care team will be in touch shortly to learn about your experience. Kind Regards Suzanne Online Carpets