Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

NST Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/nst-travel-group | Feefo

Zobrazení všech 521 recenzí

Mrs Alexandra Brown

Ověřeno Feefo

Liverpool

1 year ago

Co říká Mrs Alexandra Brown o NST:

great

excellent planning and communication when we have changed bits and pieces along the way Can't thank Jill and Charlotte enough

Holly

NST

1 year ago

Hello, thanks for taking the time to leave a review. We will pass on your feedback to our colleagues and look forward to creating another fantastic school trip with you again soon!

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Holly

NST

1 year ago

Thank you for leaving a review and brilliant to receive 5 stars - we look forward to working with you again soon!

Mr. Martyn Cooke

Ověřeno Feefo

1 year ago

Co říká Mr. Martyn Cooke o NST:

Elton on tour- Berlin 2025.

Excellent really supportive throughout the whole process. The trip was a fantastic experience for all involved. Everything NST promised they delivered on. We were guided through the planning stage...

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Holly

NST

1 year ago

Thank you very much for taking the time to leave a reply, we really appreciate it. It's great to hear that you have been supported at every stage of the school trip process and we look forward to working with you again soon.

Mrs Fatima Mohamed

Ověřeno Feefo

Bolton/ Greater Manchester

1 year ago

Co říká Mrs Fatima Mohamed o NST:

i am very satisfied with the NST service.

Excellent service, i have used the NST for a few times now and every time they even get better and better.

Holly

NST

1 year ago

Hi, thanks for taking the time to write a review, we really appreciate it. It's great to hear of the fantastic customer service you have received and look forward to working with you again soon.

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Great selection of activities on trips abroad

Great range of activities included in our trip to Madrid. Students loved the variety and enjoyed the food too. Quite expensive for a three night stay. Hostel was fab, in an excellent location and the...

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Holly

NST

1 year ago

Hello, thank you for taking the time to leave a review. We've passed on your feedback to our colleagues and hope to create another memorable school trip for you again soon.

Mrs Elizabeth Counsell

Ověřeno Feefo

Manchester

1 year ago

Co říká Mrs Elizabeth Counsell o NST:

Fantastic!

Excellent from start to finish. Communication regarding changes to itineraries and group preferences was brilliant, we were kept up to date with anything that changed during the planning process and...

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Holly

NST

1 year ago

Hello, thank you for taking the time to leave a review, and what brilliant feedback! We look forward to working with you again soon!

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Helpful, supportive and informative every step of the way

I cannot recommend NST enough for school trip planning! From start to finish, their agents were absolutely lovely and incredibly helpful. I felt supported every step of the way, with clear...

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Holly

NST

1 year ago

Hello, thank you for taking the time to leave a review, we really appreciate it. It's brilliant to hear that you felt supported every step of the way and that the resources and tech really helped you. We will be sure to pass on your feedback to our expert team, who would be delighted to work with you again. Thanks so much again - Holly, NST.

Ms. Kate Thomas

Ověřeno Feefo

Chorley

1 year ago

Co říká Ms. Kate Thomas o NST:

Disneyland Paris 2024 Mayfield School

So helpful, couldn't do enough to make our trip magical for the students! Would absolutely book again! Thank you to Laura who spent so much time fixing things and altering them to make it completely...

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Holly

NST

1 year ago

Hello, thanks for taking the time to leave a review - it's so lovely to hear that your students had a magical time! We look forward to creating another brilliant school trip with you again soon, Holly - NST.

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Fantastic Trip

Our contact throughout the process was Charlotte and she was so helpful and made sure everything was OK. We were able to do everything we wanted and it really helped to make sure everything when...

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Holly

NST

1 year ago

Thanks so much for taking the time to leave a review, we really appreciate it. It's great to hear that you achieved all that you wanted on the school trip and we hope your students had a brilliant time. We look forward to working with you again soon, Holly - NST.

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Excellent advice and support throughout planning for trip :)

Very happy with the service that NST provided throughout.

Holly

NST

1 year ago

Hi, thank you for taking the time to leave a review, we really appreciate it. It's brilliant to hear that our customer service throughout the process was excellent and we look forward to creating another bespoke school trip with you again soon. Holly - NST.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti NST

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?