Abby Smith was great - above & beyond in her itinerary creation.
It is too ...
Abby Smith was great - above & beyond in her itinerary creation.
It is too early to say how the overall experience has gone however- this feedback is not requested at the right time - last year, the...
Adding all of the passenger information into the trip manager portal would have been very time-consuming and cumbersome. The timings were all out so we had to add in new activities to fill the...
Přečíst vše
Vicky
NST
8 years ago
Thank you for your feedback, Ruth. We’ve made some tweaks to the trip manager portal to improve the user experience following similar feedback. I’m sorry to hear the itinerary timings didn’t match your requirements and we’ll look to improve on this should you choose to travel with us again.
I would recommend NST as the first port of call when organising a school tr
A very efficient and helpful organisation, capable of flexibility in putting together a bespoke tour. Sean Cope and Kasia Talarowska are both excellent professionals within your organisation. 'My ...
Fantastic trip, poor booking service. Changed dates several times to accommodate NST and they messed me about.
Vicky, Customer Services
NST
8 years ago
Thank you for your feedback and for taking the time to discuss this further with your co-ordinator, Rachel. I’m pleased to hear you’ve been happy with the service we’ve provided over the years although I was sorry to learn that you were disappointed with your most recent experience. Your feedback will be used to improve our service going forward.
Hundreds of destinations. One seamless service
Over the last 55+ years, we’ve perfected the art of effortless school travel. With 100+ worldwide destinations, 20+ subjects and 50+ curriculum-specific trips, it’s no surprise that we’re the UK’s leading school trip company.
We know what it takes to create an unforgettable school trip - let’s make it happen.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Hundreds of destinations. One seamless service
Over the last 55+ years, we’ve perfected the art of effortless school travel. With 100+ worldwide destinations, 20+ subjects and 50+ curriculum-specific trips, it’s no surprise that we’re the UK’s leading school trip company.
We know what it takes to create an unforgettable school trip - let’s make it happen.