I have never had a negative experience using Norman records. On rare occasions that I have had a defective record there have been no issues around arranging a return. In addition the option of...
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CU
Customer
10 years ago
Co říká Customer o Norman Records:
Gong - Radio Gnome Trilogy
Excellent service - as I am in New Zealand, packaging is always a concern for vinyl, but the packaging was first class. Communication on the progress of my order was excellent, and the speed of...
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Důvěryhodný zákazník
10 years ago
I usually but locally, but Norman had an exclusive I wanted. Everything was quite smooth.
Product selection was great, but most of it can be purchased from my local brick and mortar shops (as it should be). I would certainly buy from Norman again for English-/European-only releases,...
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CU
Customer
10 years ago
Co říká Customer o Norman Records:
Impecável
Excelente atenção ao cliente, acompanhamento da encomenda, entrega, etc.
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Důvěryhodný zákazník
10 years ago
Vert pleased. Fast, secure and serious
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CU
Customer
10 years ago
Co říká Customer o Norman Records:
Records buying
Excellent service
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CU
Customer
10 years ago
Co říká Customer o Norman Records:
Perfect delivery! (:
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Důvěryhodný zákazník
10 years ago
Order placed for Christmas arrival on line.
No mention at the time item not in stock.
Email updates good though. Finally arrived Feb the following year !
Nathon
Norman Records
10 years ago
Really sorry about the long delay on this one.
The item *was* marked on the site as something we would have to order in for you, and we do try to communicate that throughout the entire transaction - from the moment you add to your cart right through into the order confirmation emails. We then follow up regularly by email on any known delays.
We received your order on December 17th and placed an order with our own suppliers (PIAS) the same day. We were told by PIAS that they were waiting on the label (Vinyl Factory) to send more to them...which they did, about 2 months later. :/
Not good enough, of course, and you're right to be annoyed. We can't afford to keep huge amounts of stock on the shelves, so we are at the mercy of our own suppliers sometimes. Believe me, if we could make the distros and labels we deal with actually send stuff to us on time we would.
Anyway, sorry again about this one. Especially disappointing as you were expecting it for Christmas.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.