Bought my insurance online for my new mobile phone, really easy process, terms clear and concise
Really happy with my experience!
2
Sdílet
RO
Rozi-marian Oprisescu
Ověřeno Feefo
5 years ago
Co říká Rozi-marian Oprisescu o Cycler:
Good to have if needed
Fast and easy just a big shame that it doesn’t fully cover the accessories
2
Sdílet
RO
Rozi-marian Oprisescu
Ověřeno Feefo
5 years ago
Co říká Rozi-marian Oprisescu o Cycler:
Nice and handy..
Fast and easy just a big shame that it doesn’t fully cover the accessories
2
Sdílet
RO
Robert
Ověřeno Feefo
5 years ago
Co říká Robert o Cycler:
Worth checking out
The prices are very good. You get a discount if others use your unique referral code, so that's an added bonus. Easy to register, they even had the newest models of mobile phones, you'll notice that...
Přečíst další
3
Sdílet
MS
Michael Sharpe
Ověřeno Feefo
5 years ago
Co říká Michael Sharpe o Cycler:
Because I was happy with what I was getting for my money
2
Sdílet
JC
Jordan Carver
Ověřeno Feefo
5 years ago
Co říká Jordan Carver o Cycler:
Quick and easy to set up
2
Sdílet
TL
Thomas Limmack
Ověřeno Feefo
5 years ago
Co říká Thomas Limmack o Cycler:
Quick, simple and a fair price!
1
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
poor
i registered a claim for my damaged phone that i cannot use and was told i would get a call back which i didnt and then to chase up 3 days later to only find that i was having the same conversation...
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Alan
Cycler
5 years ago
Hi Lee,
Thanks for your feedback. The service that we provide is paramount to us here at NextGen and we take any negative review seriously. We've conducted a thorough review of your journey with us to date and can see that you only incepted your policy with us 10 days ago (1st Feb 2021). On the 8th February you made a claim. This was only 2 days ago. Following the claim report with our Claims Adviser we advised you of the documentation we required and sent an e-mail confirming. We are unsure as to why, but you appear to have not received the e-mail that we issued.
We can see that we then spoke to you again yesterday, the 10th February and advised that we required your documentation in order to validate your claim as it's very close to your policy inception and we still require your proof of usage for us to assess and approve your claim. The sooner we receive this documentation the quicker we can progress your claim.
As we shared with you when you purchased your policy, on our website and at every point of contact, our Customer Service Team are available 24/7 to support you, please feel free to call us on 01206 688097, e-mail at hello@nextgeninsurance.co.uk or on any Social media channel. We are here to help.
Thanks,
Team NextGen
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
