Recenze společnosti New Generation Ski and Snowboard School

Hi Champa, thank you for the 5 star rating. Kind regards, Calan.

Thank you for taking the time to give us feedback. We regret to hear that your experience didn’t meet your expectations. However, it would be helpful to clarify certain aspects of this situation. It is true that the group lesson was not full as it took place with only 2 places out of the 8 places filled. Both of these children were, however, from your party. In essence, this acted as a heavily discounted series of private lessons. As for the difference in skill level, it is our guest's responsibility to book the correct ability group lesson. We can assist in determining the child's level, but it is ultimately the parent or guardian's responsibility. Once we were made aware of what was happening, we had a discussion with the instructor to adjust their setup, which then took place. We're sorry to hear that you are disappointed, and we do hope you and the children enjoyed the rest of your trip. If you would like to discuss this further, please contact us at customersupport@skinewgen.com. Kind regards, Calan.

Thank you for giving us a 5-star review. It's great to hear that Fredrik helped you improve your skiing whilst showing you everything the resort had to offer. We look forward to skiing with you again soon. Kind regards, Calan.

Hi Meeri, thank you for giving us a 5-star review. It's great to hear that you had an amazing time with Pietro. We'll be sure to pass on your kind words. Many thanks, Calan.

Hi Paige, thank you for returning to ski with us and for recommending us. We're very happy to hear that you had an amazing time with Andre and that your confidence came on so much. We look forward to seeing you again in December. Kind regards, Calan.

Thank you for giving us a 5-star review

Hi Lanisha, thank you for giving us a 5-star rating.

Hi James, thank you for giving us a 5-star rating.

Hi Stuart, thank you for your great review. We're pleased to hear that your group enjoyed their lessons with us. We look forward to seeing you all again soon. Kind regards, Calan.

Hi Gaelan, thank you for giving us a 5-star rating.