The service was exellant under any aspect, from customer care to attention to details. My driveway has also been left completely clean and when they left it looks like they never been there. I...
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Customer Service Advisor
Namgrass UK
6 years ago
Hi Angela,
Thank you so much for taking the time to review our Serenity artificial grass.
We are so pleased to hear you are happy with your new lawn! We hope you will enjoy your garden all year round.
We’re so sorry that you experienced this and as such we made it a priority to contact you straight away.
I understand you are already in contact with one of the team about the concerns you have with the third party and that our Customer Service Manager has since been in touch with yourself to find out the issues you have been having with an installer and to help rectify the situation for you.
Kindest Regards,
Namgrass Team
PE
Peter
6 years ago
My new lawn supplied by Namgrass is a very good product and my recent negative response was in error, it was directed at the wrong party.
I would have no fear of buying the same product again.
Peter
Thank you for the feedback on your new artificial grass lawn, we're so glad to hear you are happy with the product and install!
Kind Regards,
The Namgrass Team
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Důvěryhodný zákazník
6 years ago
Datum nákupu: 19/10/2018
the whole process from salesman to the finish of laying the artificial lawns was very professional and made a lovely job. They were also the best price out of 3 quotes.
Customer Service Advisor
Namgrass UK
6 years ago
Hi there,
Thank you very much for your lovely comments. We're very pleased to hear you are happy with you grass!
Kindest Regards,
Namgrass Team
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AL
Alan
Worsley
6 years ago
Datum nákupu: 22/10/2018
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Co říká Alan o Namgrass UK:
The service provided by the installer was excellent
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Důvěryhodný zákazník
6 years ago
Datum nákupu: 25/09/2018
Brilliant service. The guys got on with the job, were friendly and professional and left everywhere clean and tidy. We are really pleased with our new lawn and would highly recommend.
Namgrass are the UK's No. 1 supplier of high-quality artificial grass. Being part of Europe's largest manufacturing group you can rest assured we are at the forefront of product development. That is why our products are luxurious, soft and natural looking - a perfect addition to any home.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Namgrass are the UK's No. 1 supplier of high-quality artificial grass. Being part of Europe's largest manufacturing group you can rest assured we are at the forefront of product development. That is why our products are luxurious, soft and natural looking - a perfect addition to any home.
