Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My QLD Holiday Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-qld-holiday | Feefo

Zobrazení všech 1,646 recenzí

Důvěryhodný zákazník

9 years ago

Datum nákupu: 21/03/2016

Continued good service.

I was very satisfied with the service received as i have been with a number of previous bookings.

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Trusted Customer

9 years ago

Datum nákupu: 19/01/2016

Co říká Trusted Customer o My QLD Holiday:

Great service. Kept quoting me through all my changes.

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Trusted Customer

9 years ago

Datum nákupu: 17/02/2016

Co říká Trusted Customer o My QLD Holiday:

Easy to contact &very helpful.

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 09/01/2016

poor quality service

The service and booking system your offer does not guarantee booking - the feedback is poor and no return from the service is made. The booking does not also guarantee what is offered on the website...

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Sarah Loughlin

My QLD Holiday

9 years ago

Hi Anne, thanks for taking the time to send us feedback. I can see from your file that we requested a room for you but there was no availability for your selected dates and you decided to book with another company. I can assure you that when we have availability all bookings are confirmed and paid for which secures the package. Thanks again for the feedback and we hope you enjoyed your holiday. Sarah.

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Trusted Customer

Ballarat

9 years ago

Datum nákupu: 10/03/2016

Co říká Trusted Customer o My QLD Holiday:

Overall pretty good

A little slow in emailing back..

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/03/2016

An excellent seamless holiday - no hiccups!

Had a wonderful time on Hamilton Island.

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Trusted Customer

Epping NSW

9 years ago

Datum nákupu: 19/01/2016

Co říká Trusted Customer o My QLD Holiday:

good value! and well organised holiday profiles.

This is the second holiday we have booked through my holidays and on both occasions we have had a fantastic holiday with every detail being as we had hoped.

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Trusted Customer

Sydney

9 years ago

Datum nákupu: 21/03/2016

Co říká Trusted Customer o My QLD Holiday:

Always a pleasure to book holidays with such pleasant sales people.

Always efficient.Have done business with them before and have recommnded them to other friends. The packages I have purchased from them are great value.

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Trusted Customer

Jerrabomberra

9 years ago

Datum nákupu: 11/01/2016

Co říká Trusted Customer o My QLD Holiday:

I was told that real cost of the holiday was several hundred dollars higher than the advertised price.

The day after advertising, I was told the advertised price was wrong and the package would cost several hundred dollars more than what was advertised. After several minutes of discussion, the sales...

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Sarah Loughlin

My QLD Holiday

9 years ago

Hi Michael, we are sorry that you didn't have a positive experience booking with My Holiday Centre. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 31/03/2016

Mixed help

First call was totally unsatisfactory. Called again and received excellent attention

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Neobdržel/a jste pozvánku k recenzi?

O My QLD Holiday

My Queensland offers exceptional value package deals to the Sunshine State. Customer service is of the upmost importance to us and we pride ourselves on not only selling the best value holiday deals, but on providing an unmatched customer experience from beginning to end. We ask all of our customers for feedback so we can check our service levels and use the My Qld Holiday reviews to improve our processes and constantly evolve our customer experience.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?