Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My QLD Holiday Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-qld-holiday | Feefo

Zobrazení všech 1,646 recenzí

Trusted Customer

Geelong

9 years ago

Datum nákupu: 09/03/2016

Co říká Trusted Customer o My QLD Holiday:

Very Satisfied.

I have booked several holidays and have been very happy with my choice. Our daughter now chooses the company for their bookings. The staff are very helpful and do their best to make the booking...

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Trusted Customer

Sydney

9 years ago

Datum nákupu: 31/01/2016

Co říká Trusted Customer o My QLD Holiday:

We had a great expierience on the trip to Cairns through My Qld Holiday.

Our recent trip to Cains through my Qld Holiday was excellent. My contact with My Qld Holiday for the purchase & arrangements were exemplary. The whole package of Flights, accommodation with most...

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 27/01/2016

Easy to book, but a bit hard to review as we have not yet travelled, nor received any tickets.

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 30/03/2016

Initial contact service needs work, too many inconsistencies with consultants.

This was my third holiday dealing with My QLD and consistently I have found myself shunted from one consultant to another rather than just one person handling my booking and queries which is what I...

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Sarah Loughlin

My QLD Holiday

9 years ago

Hi Denise, we are so pleased you enjoyed your holiday with us and apologise about the confusion with different consultants in the call centre. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 26/04/2016

I wasn't receiving email replies from my qld as they were having issues sending emails to hotmail accounts. I had to call after sending emails to get a response / email resent.

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Trusted Customer

Ocean Grove

9 years ago

Datum nákupu: 31/03/2016

Co říká Trusted Customer o My QLD Holiday:

anticipating a great holiday!!!

So far so good but haven't had the holiday yet.

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 18/01/2016

👎 My Holiday should know the condition of product that you are selling you

My Holiday needs to understand the quality of the product they are marketing before offering it to customers, totally disappointed and a waste of my holidays and funds

Sarah Loughlin

My QLD Holiday

9 years ago

Hi John, we are sorry that you didn't have a positive experience on your My Queensland holiday. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah

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Trusted Customer

Sydney

9 years ago

Datum nákupu: 27/01/2016

Co říká Trusted Customer o My QLD Holiday:

Helpful staff

The staff have been really helpful when booking my holiday. I will reserve my final review until we have had the holiday. It's one thing to give good service booking it, but hopefully all the...

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Trusted Customer

Brisbane

9 years ago

Datum nákupu: 02/01/2016

Co říká Trusted Customer o My QLD Holiday:

Which Plane do we catch??

General booking was very good and value for money. However we had three sets of flights. We were notified of the first change only by snail mail and we're never notified of our final scheduled...

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Trusted Customer

9 years ago

Datum nákupu: 21/04/2016

Co říká Trusted Customer o My QLD Holiday:

you come back again

We do love My Qld Holidays, we must because our latest in March 2016 was our eighth! As I am hard of hearing I like the easily understandable and lack of accent of the sales staff. We love the...

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Neobdržel/a jste pozvánku k recenzi?

O My QLD Holiday

My Queensland offers exceptional value package deals to the Sunshine State. Customer service is of the upmost importance to us and we pride ourselves on not only selling the best value holiday deals, but on providing an unmatched customer experience from beginning to end. We ask all of our customers for feedback so we can check our service levels and use the My Qld Holiday reviews to improve our processes and constantly evolve our customer experience.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

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