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Recenze společnosti Hermes

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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Hermes již není aktivním zákazníkem Feefo
Zobrazení všech 12,778 recenzí
RT
Ricardo Teresa
3 years ago
Datum nákupu: 10/02/2022
Co říká Ricardo Teresa o Hermes:
Lost parcel again
Another lost parcel
SF
Stephen Fenton
Blackpool
3 years ago
Datum nákupu: 10/02/2022
Co říká Stephen Fenton o Hermes:
Great service
Great cost and service
TL
Tariela Laindon
Manchester
3 years ago
Datum nákupu: 12/02/2022
Co říká Tariela Laindon o Hermes:
No tracking number, NO response!
Not being able to contact customer service or even a response to emails. Sending automatic responses with links that does not give room for direct email/phone solutions. Not all issues have a...

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IS
Ionela Soceriu
3 years ago
Datum nákupu: 10/02/2022
Co říká Ionela Soceriu o Hermes:
Recommended
I'm so happy to the experience with hermes
SP
STEPHEN PRICE
3 years ago
Datum nákupu: 11/02/2022
Co říká STEPHEN PRICE o Hermes:
Need to speak to someone in person, digital assistant is a total waste of time
Důvěryhodný zákazník
3 years ago
Datum nákupu: 12/02/2022
have used quite often never had any problems
Důvěryhodný zákazník
3 years ago
Datum nákupu: 09/02/2022
Shocking refund process for lost parcels.
They need to produce a credible refund service when parcels are lost or damaged - I have had four in two weeks go missing. The process is flawed & impossible to navigate.
RT
Rebecca Thorne
3 years ago
Datum nákupu: 10/02/2022
Co říká Rebecca Thorne o Hermes:
good delivery
good delivery left in safe place
LB
Lord Alan Bolton
3 years ago
Datum nákupu: 12/02/2022
Co říká Lord Alan Bolton o Hermes:
If customer's would only say to leave it in a safe place or with a neighbou
Hermes services is generally outstanding service. But I've had a couple of issues with drivers not leaving cards .
Důvěryhodný zákazník
3 years ago
Datum nákupu: 09/02/2022
They don't knock, they just leave your parcels outside even in the rain.
They could improve their service by knocking on the door and letting us know they are there. We have now had 4 parcels left outside visible to any passer-by. All night when it has rained. One parcel...

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O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
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O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.