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Recenze společnosti Hermes

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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Hermes již není aktivním zákazníkem Feefo
Zobrazení všech 12,778 recenzí
Důvěryhodný zákazník
3 years ago
Datum nákupu: 13/01/2022
I think they could do better with lost and damaged parcel claims, why do they take so long to process ? If you have any questions other than simple tracking questions the customer service can not...

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Důvěryhodný zákazník
3 years ago
Datum nákupu: 16/01/2022
Took my parcel to the harvest garage, Southend road, grays at had a parking fine come through for parking on their forecourt to take parcel into the shop!!!
JC
J Cockett
3 years ago
Datum nákupu: 12/01/2022
Co říká J Cockett o Hermes:
NON EXISTENT CUSTOMER SERVICE YOU CANNOT CONTACT HERMES
Hermes is satisfactory when all is going well, but when anything goes wrong, they seriously do not want to know, and trying to actually contact a real person is a nightmare.
Důvěryhodný zákazník
3 years ago
Datum nákupu: 16/01/2022
Incapable.
Words cannot comprehend how incapable they are, seriously, use at your own risk.
Důvěryhodný zákazník
3 years ago
Datum nákupu: 15/01/2022
Excellent service
Quick polite service
AT
Andy T
Cannock
3 years ago
Datum nákupu: 13/01/2022
Co říká Andy T o Hermes:
Avoid unless necessary and do not pay for signature as they do not get one
I would give you zero for what i went through. Parcel dropped off Thursday collected Friday delivered Tuesday but paid for next day ? Also paid extra for signature and insurance , No signature at the...

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RJ
Roger Jones
Bournemouth
3 years ago
Datum nákupu: 15/01/2022
Co říká Roger Jones o Hermes:
Competitive price
Fast and tracked delivery service
Důvěryhodný zákazník
3 years ago
Datum nákupu: 13/01/2022
Need direct phone contact at a normal rate to resolve issues
There are no real help to talk to someone when there is a need . One of my parcel is not even delivered or returned back to me.
AS
Allan Stephenson
3 years ago
Datum nákupu: 16/01/2022
Co říká Allan Stephenson o Hermes:
1st class service.
1st class service.
Důvěryhodný zákazník
3 years ago
Datum nákupu: 12/01/2022
Very convenient for sending parcels
Very convenient to drop off parcels and not to have to print and stick labels on a parcel. Some parcel recipients had issues with communication with delivery drivers, but all have eventually received...

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O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
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O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.