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Recenze společnosti Hermes

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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Hermes již není aktivním zákazníkem Feefo
Zobrazení všech 12,778 recenzí
AZ
Arthur Zarb
3 years ago
Datum nákupu: 30/01/2022
Co říká Arthur Zarb o Hermes:
I have been using your services for a few years now and thankfully to date you have not let me down.
Důvěryhodný zákazník
3 years ago
Datum nákupu: 29/01/2022
I know things have been difficult for everyone me included.
Every time I use your system, something goes wrong. This time I never got any information from you about the package being collected or delivered
Důvěryhodný zákazník
3 years ago
Datum nákupu: 29/01/2022
Good customer service and collected as arranged
Collected as arranged .... customer service quick at polite when getting back to me with a query and resolved straight away
Důvěryhodný zákazník
3 years ago
Datum nákupu: 28/01/2022
Delivered
No problems in sending and the tracking indicated that the parcel had been delivered
Důvěryhodný zákazník
3 years ago
Datum nákupu: 27/01/2022
Great Service
Great delivery service
SC
Serena Carr
Nelson
3 years ago
Datum nákupu: 26/01/2022
Co říká Serena Carr o Hermes:
Trust has gone
I am sick and tired of hermes the last couple weeks if I'm honest. Getting emails saying it's out for delivery but then still doesn't arrive, I sent a parcel to a ebay customer and they haven't...

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SB
Stephen Baimbridge
Tewkesbury
3 years ago
Datum nákupu: 28/01/2022
Co říká Stephen Baimbridge o Hermes:
Fine until they loose or break something then its an absolute nightmare.
Customer service is fine unless your requirement doesn't fit into one of the tick boxes then its impossible. Phone them & its they same questions as online so again if your question isn't on their...

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Důvěryhodný zákazník
3 years ago
Datum nákupu: 28/01/2022
Customer service is very poor. There isnt a phone number to speak to anyone if a parcel goes missing. And when I made a complaint I never received a response.
Důvěryhodný zákazník
3 years ago
Datum nákupu: 30/01/2022
Pathetic!
I have 9 parcels, which the tracking shows as "out for delivery". I need to be able to rely on my courier to actually deliver parcels and record the fact. It makes me look like a crook and an idiot...

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DR
David Rowe
Grantham
3 years ago
Datum nákupu: 28/01/2022
Co říká David Rowe o Hermes:
Great service but took to long
Deliver on time. Picked up Saturday and delivered the following Saturday
O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
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O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.