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Recenze společnosti Hermes

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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Hermes již není aktivním zákazníkem Feefo
Zobrazení všech 12,778 recenzí
SV
STEVE VALLANCE
3 years ago
Datum nákupu: 30/01/2022
Co říká STEVE VALLANCE o Hermes:
Customer care.... Not very goog
GET A BETTER CUSTOMER CONTACT SYSTEM , ITS NEALLY IMPOSSABLE TO TALK TO ANYONE IN PERSON...LIVE CHAT IS THE WORST IUVE EVER USED....HOPELESS I JUST WANT TO TALK TO AN ADVISOR....
KB
Kathryn O'Brien
3 years ago
Datum nákupu: 29/01/2022
Co říká Kathryn O'Brien o Hermes:
Terrible service
My package has been lost
KM
Kelly moore
3 years ago
Datum nákupu: 27/01/2022
Co říká Kelly moore o Hermes:
Unhappy customer
Very unhappy. Have contacted customer services a few times to sort a problem, that is when I get through and not cut off. Still not sorted out and refuse to use them any further. You yodel instead.
JB
James Bedwell
3 years ago
Datum nákupu: 30/01/2022
Co říká James Bedwell o Hermes:
When all goes smoothly can't fault them.
Have used Hermes for a number years and have overall found the delivery service excellent . Have had no issues to report in the recent past to customer services but on the odd occasion early on found...

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JA
JOHN Alsop
3 years ago
Datum nákupu: 28/01/2022
Co říká JOHN Alsop o Hermes:
GREAT SERVIVE AND EASY TO SEND/ DELIVERY
Důvěryhodný zákazník
3 years ago
Datum nákupu: 27/01/2022
Excellent service and communication
Informed of Saturday delivery on tracking. Delivery didn't happen but received an email saying sorry we missed you. We were at home and also.no card was left as suggested in your email. Delivery...

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Důvěryhodný zákazník
3 years ago
Datum nákupu: 27/01/2022
Excellent 1
Důvěryhodný zákazník
3 years ago
Datum nákupu: 28/01/2022
QUICK DELIVERY EVEN ON A SUNDAY
ANOTHER QUICK SATISFACTORY DELIVERY ONLY PROBLEM STAFF AT PARCEL SHOP U/S
DW
Dawn Woodward
3 years ago
Datum nákupu: 28/01/2022
Co říká Dawn Woodward o Hermes:
prompt
excellent service always polite
JS
Jan Saunders
3 years ago
Datum nákupu: 30/01/2022
Co říká Jan Saunders o Hermes:
Absolutely NO customer services if things go wrong
O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
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O Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.