Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MyHawaii Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-hawaii | Feefo

Zobrazení všech 918 recenzí

Susanne Mcnolty

5 years ago

Datum nákupu: 21/08/2019

Co říká Susanne Mcnolty o MyHawaii:

Great Customer Experience

Great customer experience - our consultant Nicky Beitey was terrific.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 30/09/2019

Very helpful staff

On time delivery of documents and very helpful staff

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Marilla Fraser

5 years ago

Datum nákupu: 27/08/2019

Co říká Marilla Fraser o MyHawaii:

Consultant was very helpful and prompt in communication

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 16/09/2019

We have booked several trips to Hawaii with you and also recommended them to others. Your package deal price is very good and staff are very helpful.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 11/09/2019

Very happy with Dani and the help she provided.

They have been helpful all the way through , easy to access and queries answered, they are keen to help even after you have paid in full which is not always the case with other companies.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 29/06/2019

Very helpful and very adaptive to what I wanted

Very helpful and very adaptive to my needs

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 12/09/2019

Great service great deal

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Peter

Canberra

5 years ago

Datum nákupu: 31/07/2019

Co říká Peter o MyHawaii:

Very helpful

Our consultant was very helpful changing seating on flights and answering all our enquires no matter how trivial. We appreciate their assistance

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 25/07/2019

Disappointed

We found that once we had booked our holiday there was a lack of attention to any further questions we had, emails would go unanswered. There were tours included in our package with no consultation...

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Charlene

MyHawaii

5 years ago

Hi there, We sincerely apologise for the delays and issues encountered on your holiday. We understand the importance of smooth transitions, particularly when travelling with a baby. We agree that seating should indeed be a priority and the relevant departments have been advised in order to rectify this uncharacteristic oversight for future bookings, as a matter of importance. We have contacted the resort and transfer companies to advise of your experiences also, as we too are disappointed with the level of speed and service you received. We ask that you please contact us regarding this to discuss further. We thank you again for booking with My Holiday Centre and assure you that feedback such as yours helps us to improve and provide an even better experience for you should you wish to book an improved offering in the future. Kind regards, My Holiday Centre

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 30/08/2019

Quite good. It was so long ago we booked with them that this is a "little late" as I have made several other bookings with other groups since then, so it's hard to be precise.

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Neobdržel/a jste pozvánku k recenzi?

O MyHawaii

My Hawaii specialise in unbeatable holiday packages. We put customer service first, value our customers feedback and always use the My Hawaii reviews to help improve our service and booking process. From our My Hawaii testimonials you can see we get consistently excellent feedback from customers and they return to book holidays with us year after year.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?