Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti My Fiji

https://www.myfiji.com

My Fiji is 100% Australian owned and operated, and specialises in luxury package holidays to Fiji!

Služba

hodnocení za poslední rok

Zobrazení všech 2,202 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 05/05/2019

When I was asking questions why it was dearer person was quite short with me

Charlene

My Fiji

5 years ago

Hi there, We apologise for the minimal contact you have received. We understand that it is imperative to have all the information you require and ensure you are equipped with the knowledge necessary for your holiday. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 21/03/2019

Just needs tightening up internally

Some miscommunication, spelling mistakes and delay getting back, but all ok in the end.

Charlene

My Fiji

5 years ago

Hi there,Thank you for providing this feedback. We apologise for the miscommunication during your booking, as this is not in keeping with our company values. We will ensure this gets back to the relevant departments so that we can provide more training and improve our processes. Kind Regards, My Holiday Centre

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/03/2019

Answered all our questions in a clear and precise manner

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Benilda Papasidero

6 years ago

Datum nákupu: 09/06/2019

Co říká Benilda Papasidero o My Fiji:

Sarah was very knowledgeable and happy to answer any questions I had. She was very pleasant and I was impressed with her customer service. As this was the first time I have booked through my...

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 11/02/2019

The staff are very friendly and very good

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Trusted Customer

6 years ago

Datum nákupu: 08/04/2019

Co říká Trusted Customer o My Fiji:

Always prompt and helpful to achieve our requirements

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 07/02/2019

It has been ok so far the original guy had left we didn’t know when we emailed him their was no message to contact anyone else which made us in easy till we finally got through on the phone the lady...

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Debbie Rankmore

6 years ago

Datum nákupu: 14/06/2019

Co říká Debbie Rankmore o My Fiji:

Very helpful and got us good package to suit us

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Trusted Customer

6 years ago

Datum nákupu: 13/02/2019

Co říká Trusted Customer o My Fiji:

Excellent Service and staff

Staff are outstanding and a fantastic service.

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Trusted Customer

6 years ago

Datum nákupu: 09/04/2019

Co říká Trusted Customer o My Fiji:

Service was great. Would like to know if my I would love to know if my virgin velocity card was credited with the 2 return flights that were booked.

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Neobdržel/a jste pozvánku k recenzi?

O My Fiji

My Fiji is 100% Australian owned and operated, and specialises in luxury package holidays. When booking holidays for our customers we leave nothing to chance, because we know it’s the little things that make the biggest difference. We ask all of our customers for My Fiji reviews, so we can see what we are doing well, and use the feedback to constantly improve our service. As you can see from the My Fiji Testimonials we consistently provide excellent service and have many happy customers that use us again and again to book their holiday.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?

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