Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My Fiji Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-fiji | Feefo

Zobrazení všech 2,202 recenzí

Richard Polson

5 years ago

Datum nákupu: 28/09/2019

Co říká Richard Polson o My Fiji:

At this stage we have have not gone our holiday. We have paid our deposit a

At this stage we have have not gone our holiday. We have paid our deposit and have no issues at this time. Very happy with service at this time.

Charlene

My Fiji

5 years ago

Thank you for your response, we look forward to ensuring a smooth and enjoyable holiday for you. Kind regards, My Holiday Centre

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 11/10/2019

I have used "My" Fiji-Hawaii-Queensland approxiately 10 times - competitive

Confirmation was quick

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 21/06/2019

Thanks for all your help

Communication was great. Always willing to answer questions and assist

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 23/09/2019

Very helpful. Nothing was too much trouble, even when we had to make changes

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Matthew Towns

5 years ago

Datum nákupu: 20/07/2019

Co říká Matthew Towns o My Fiji:

They were extremely efficient and very helpful, having missed my flight they were very good at getting me on next available, everything about the trip was stress free. So I couldn't fault them.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 29/08/2019

Always friendly, helpful service . Getting back to me is always quick. I have now used my Fiji three times as were as my Vanuatu, my Hawaii, my Queensland.

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Ally Jay

5 years ago

Datum nákupu: 05/10/2019

Co říká Ally Jay o My Fiji:

Fantastic!

Denise was absolutely fantastic! There was nothing to hard for her to do (and I was a little difficult). Best deals around!

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Trusted Customer

5 years ago

Datum nákupu: 20/02/2019

Co říká Trusted Customer o My Fiji:

Excellent service - great follow up as well

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Trusted Customer

5 years ago

Datum nákupu: 29/01/2019

Co říká Trusted Customer o My Fiji:

Smooth booking, no supprises overall good experience I would use again

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 26/02/2019

Natalie from Customer Service was very helpful, however i believe that the "added value" package is highly selective in denying true value to anyone who has no children. From memory the only...

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Charlene

My Fiji

5 years ago

Hi there, We apologise for this experience as it is not in keeping with our company values. This feedback has been passed on to the relevant and financial departments. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre

Důvěryhodný zákazník

5 years ago

Yes I’m sure it has. Problem is that your response is not an answer. So you know I made the booking regardless of the fact that the “special offer” actually provides very little. My issue is that you seem to think that it influenced my decision and that you consider your response, an answer.

Charlene

My Fiji

5 years ago

Hi there, Thank you. We understand your concern and agree with your point that what is advertised, should certainly be provided. While many of our packages do include bonus value that is great for families, we also offer many more packages with relevant inclusions for adults. We strive to ensure our bonus value is indeed of use to customers and value the feedback you have provided. We very much hope that you will consider our other great holiday packages with specific bonus value for adults, and would love to chat to you to assist in providing clarification regarding the attributed value. Please let us know if you would like to be contacted regarding this. We hope the overall holiday was a positive experience and that we can help to provide more great holiday options in the future. Kind regards, My Holiday Centre.

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Neobdržel/a jste pozvánku k recenzi?

O My Fiji

My Fiji is 100% Australian owned and operated, and specialises in luxury package holidays. When booking holidays for our customers we leave nothing to chance, because we know it’s the little things that make the biggest difference. We ask all of our customers for My Fiji reviews, so we can see what we are doing well, and use the feedback to constantly improve our service. As you can see from the My Fiji Testimonials we consistently provide excellent service and have many happy customers that use us again and again to book their holiday.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?