Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My Fiji Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-fiji | Feefo

Zobrazení všech 2,202 recenzí

Trusted Customer

6 years ago

Datum nákupu: 31/03/2019

Co říká Trusted Customer o My Fiji:

Very helpful

Pleasant service. Helpful.

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Trusted Customer

6 years ago

Datum nákupu: 22/02/2019

Co říká Trusted Customer o My Fiji:

Yes l will good l book my holidays with you all the time and my family too l have booked for oct this year and June and oct next year to l have no problem with booking with my holiday center

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Kristen Rankin

6 years ago

Datum nákupu: 07/06/2019

Co říká Kristen Rankin o My Fiji:

Will happily refer others to this service.

Tracee was very professional and personable. She was able to assist with all questions and made the process easy and stress free. We are very happy with the service we recieved and look forward to a...

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 14/02/2019

We found the booking process difficult. We had to keep following up to check on things which should have been done by your office. The holiday itself was great.

Charlene

My Fiji

5 years ago

Hi there, We apologise for the minimal contact you have received. We understand that it is imperative to have all the information you require and ensure you are equipped with the knowledge necessary for your holiday. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 01/03/2019

I was rushed by the My Fiji employee to make the booking and she was not listening to any of my requests. It appeared to me she was wanting her commission not my info. I was booking for a large...

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Charlene

My Fiji

5 years ago

Hi there,Thank you for your feedback. We apologise that you did not have a positive experience booking your holiday. We have passed this on to the relevant department in order to improve our communication and to ensure we continue a more personal approach to our customer service. We are glad you enjoyed your holiday and will ensure our training and process take your feedback into account. Kind regards, My Holiday Centre

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Trusted Customer

6 years ago

Datum nákupu: 15/03/2019

Co říká Trusted Customer o My Fiji:

Great Customer Service

Quick Responses, able to answer all of my questions, communication and customer service second to none. Thanks My Fiji :)

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 14/03/2019

Very easy to deal with

Very helpful and pleasant. I would and have recommend them to other people.

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 18/06/2019

Great package, great price.

The consultants at My Fiji were great. They put together a package for our family that fit within our budget and desires. However, there was a little backwards and forwards to get some little...

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Trusted Customer

6 years ago

Datum nákupu: 08/04/2019

Co říká Trusted Customer o My Fiji:

Fantastic service

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Torel Simpson

6 years ago

Datum nákupu: 28/05/2019

Co říká Torel Simpson o My Fiji:

They were amazing (especially nicole) from the start to the very end of us booking. I’d definitely recommend them. Again and again!

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Neobdržel/a jste pozvánku k recenzi?

O My Fiji

My Fiji is 100% Australian owned and operated, and specialises in luxury package holidays. When booking holidays for our customers we leave nothing to chance, because we know it’s the little things that make the biggest difference. We ask all of our customers for My Fiji reviews, so we can see what we are doing well, and use the feedback to constantly improve our service. As you can see from the My Fiji Testimonials we consistently provide excellent service and have many happy customers that use us again and again to book their holiday.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?