Dear Mr Cunningham
Thank you for your feedback. After checking through your record, I can see that a confirmation email was emailed to you on the 6th October 2017.
Within this email you will find your policy documents attached in a PDF format for your records. The important document you are looking for is called your 'Insurance Schedule', which is your proof of insurance. If you have difficulties locating this, please do not hesitate to contact us.
In the meantime, I will re-email this across to you to ensure you have a copy. (Please note that occasionally this email can get swept into your junk folder due to the attachments.)
I hope this has helped with your enquiry, if you have any further queries please do not hesitate to contact us.
Kind Regards
Stacey Hay
Office Manager
01428 600 001