Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MyBali Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-bali | Feefo

Zobrazení všech 72 recenzí

Trusted Customer

7 years ago

Datum nákupu: 24/08/2017

Co říká Trusted Customer o MyBali:

It was hassle free experience so far

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Trusted Customer

7 years ago

Datum nákupu: 05/09/2017

Co říká Trusted Customer o MyBali:

Excellent service with good prices

Very patient with my changing of dates and quotes. Would use them next time I go.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/09/2017

Small area for improvement

When I called up for the initial book he was very helpful, when I called to make alterations to the book he didn't seem interested and said he couldn't help with our requests. Caked back the...

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Kelsey B

MyBali

7 years ago

Hello, I'm sorry for the experiences you had with the first My Bali consultant. I have passed this on to the team manager. They are pleased to know that you were well looked after on the next call, but are looking into the first instance to ensure that this does not happen again. Thank you for taking the time to send this through - we really appreciate the opportunity to improve our services. Kind regards, Kelsey

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Trusted Customer

Runaway Bay

7 years ago

Datum nákupu: 05/09/2017

Co říká Trusted Customer o MyBali:

Not happy

You were unable to book our Bali holiday as we requested.

Kelsey B

MyBali

7 years ago

Dear Lynn, I am sorry that your experience booking with My Bali was not positive. If you would like to discuss this further with the My Bali manager, please let me know your best contact number and a time that would suit and I will have them call you directly. Thank you for taking the time to send your comments through. Kind regards, Kelsey

Trusted Customer

7 years ago

We also contacted a Myholidays yestoday regarding another trip to Vanuatu, we left a contract phone number, but a day later no one has followed up our initial phone call! That's not good customer service. All we wanted was a trip to Bali for my Birthday on the 8th of October. We are a 3 times returning customer, not so good this time!

Kelsey B

MyBali

7 years ago

Hi Lynn, one of our consultants will be contacting you asap. If you have any issues hearing from them, please don't hesitate to let me know. Kind regards, Kelsey

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Trusted Customer

7 years ago

Datum nákupu: 18/08/2017

Co říká Trusted Customer o MyBali:

attention to details and making the process so easy

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Trusted Customer

7 years ago

Datum nákupu: 04/09/2017

Co říká Trusted Customer o MyBali:

I have asked before to know when the deals we like are available but we don't hear.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/09/2017

Helpful customer service personnel. Processing of a quote takes a long time on hold. Extra costs for flights is not mentioned in the advertising. Have done this holiday once before and it was very...

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Trusted Customer

Terrigal

7 years ago

Datum nákupu: 17/08/2017

Co říká Trusted Customer o MyBali:

Very easy to deal with

We called about the Bali deal, and we are more than impressed with the person we spoke to on the phone, the knowledge of the deal and the exclamation of what we would receive was perfect so we went...

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Trusted Customer

Mindarie WA

7 years ago

Datum nákupu: 19/06/2017

Co říká Trusted Customer o MyBali:

Listened well to my requests and gave me the answers that I needed.

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Trusted Customer

8 years ago

Datum nákupu: 05/05/2017

Co říká Trusted Customer o MyBali:

LOVE THE TOTAL HOLIDAY@ THE WESTIN NUSA DUA

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Neobdržel/a jste pozvánku k recenzi?

O MyBali

My Bali offers customers exclusive deals that they can't find anywhere else! Our packages include everything from flights, transfers, accommodation, day tours, plus much more! Customer service is our passion and we always strive to be the best, which is why we ask every customer for a My Bali review. Read below for feedback from our happy customers.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?