Telephone enquiry promptly dealt with by knowledgeable staff, who went on to assist with stateroom availability during the call. Booking all sorted in what was probably about 10 minutes.
By the time we received our travel documents, we had had already packed tuxedo etc.
only to be told that there were no formal nights on this cruise. Inconvenient.
Alexander
Mundy Cruising
6 years ago
Thank you for taking the time to provide this feedback. I’m sorry that the pre-cruise documentation provided in September wasn’t clearer about the dress code for your cruise, and that you received your tickets from Regent late. I understand from our admin team that the cruise line couldn’t send these out until they had received some missing guest information, and that we had some problems contacting you to obtain this. We will be in touch shortly to ensure that we have the correct contact details for you in future.
Recenze produktu
Datum nákupu: 22/11/2019
0
Sdílet
ML
Mr. Steve Lamb
Ověřeno Feefo
Shetland
6 years ago
Co říká Mr. Steve Lamb o Mundy Cruising:
Everything sorted out with great ease, even received an upgrade from Crystal which was really appreciated. Will be using Mundy Cruising again.
Perfect service from start to finish and after. Attentive, and efficient and always on the ball in every aspect from the initial consultation, through to booking and after the holiday finished.
They provided all the information we required and organised hotels and transport which made for a relaxed holiday knowing everything was in place. Excellent service thanks to Cathy.
Recenze produktu
Datum nákupu: 14/10/2019
0
Sdílet
MW
Mr. Peter Wood
Ověřeno Feefo
6 years ago
Co říká Mr. Peter Wood o Mundy Cruising:
couldn't have been more helpful, particularly when it came to pre-booking airline seats and arranging assistance at airports. Full marks all round.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.