Multi Gadget Insure již není aktivním zákazníkem Feefo
Zobrazení všech 317 recenzí
Důvěryhodný zákazník
6 years ago
Fantastic service throughout
Very professional and fantastic product and very good price to insure my new phone
0
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Důvěryhodný zákazník
6 years ago
AVOID AT ALL COSTS! They won't pay when you claim!
Awful company. They will do whatever they can to avoid paying out. They took my money but now that I want to claim for loss, they are now saying that they don't accept that I own the phone which my...
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MultiGadget.Insure
Multi Gadget Insure
6 years ago
We're sorry that you're disappointed in our service and have left us a one star review.
Before purchasing a policy, our website asks you to tick a box to indicate that you have read and accepted the policy wording, and the terms and conditions. The policy states that in the event of a claim, the insurers require a document to evidence that the gadget you are claiming for belongs to you. You cannot purchase a policy without confirming that you have read and accepted the documents.
The proof of purchase that you sent to the insurers to make a claim was not in your name. Unfortunately as you cannot provide proof that you purchased the phone, the insurers are within their rights to refuse your claim. As this mobile phone should not have been covered by them from the outset, we will void the policy and arrange a full refund of your premium.
In your review, you have made some damaging allegations about us regarding fake reviews and con artists – are you able to provide proof of these? If so, please forward it to info@multigadget.insure in order we can investigate further. Unsubstantiated claims like these are detrimental to our business, and we will await your reply before deciding on a course of action.
Regards,
MultiGadget.Insure
1
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MS
Mr. Shane Smyth
6 years ago
Co říká Mr. Shane Smyth o Multi Gadget Insure:
Really clear and efficient standards
0
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MF
Mrs. Lesley Flint
6 years ago
Co říká Mrs. Lesley Flint o Multi Gadget Insure:
Website clear And easy to use
0
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Důvěryhodný zákazník
6 years ago
Real easy to understand and fast and easy cover in a couple of minutes.
0
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MM
Mr. Robert Morgan
7 years ago
Co říká Mr. Robert Morgan o Multi Gadget Insure:
I found your company and personal very helpful on every call
0
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TC
Trusted Customer
7 years ago
Nahraná média
Zobrazit všechna média (1)
Co říká Trusted Customer o Multi Gadget Insure:
Resolved issues beyond expectations
Disgraceful. Sent my phone for a screen repair and they sent it back to the wrong address with a broken screen and missing speaker covers. They then got the phone back and now tell me it's liquid...
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Mark
Multi Gadget Insure
7 years ago
Hi Michael
We are really sorry to her about your experience regarding a claim.
Multi Gadget Insure thrive to provide an excellent service and this is totally unacceptable.
I will investigate further but can assure you that the matter will be resolved to your satisfaction.
Regards Kevin
Managing Director
TC
Trusted Customer
7 years ago
I spoke with Kevin and the solution and explanation he offered were beyond my expectations. All companies have issues from time to time and Kevin and his team deal with them brilliantly and go out of their way to assist their clients however they can.
Great to know the team at MultiGadget genuinely do care and will go out of their way to show this.
*Kevin even contacted me over a bank holiday weekend to address this which speaks volumes for his dedication.
Michael
3
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Důvěryhodný zákazník
7 years ago
Recommended
Quick and easy website to use. Second time I have used them for phone insurance.
0
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Důvěryhodný zákazník
7 years ago
Excellent service
0
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Důvěryhodný zákazník
7 years ago
Would Highly Recommend
Excellent product - gives me peace of mind knowing that I have this. Very pleased with the customer service from this company
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
