Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,334 recenzí

Trusted Customer

7 years ago

Datum nákupu: 15/09/2017

Co říká Trusted Customer o MSL:

Great service all round

MSL Quality Team

MSL

7 years ago

Dear Mr Harris

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 20/06/2017

Co říká Trusted Customer o MSL:

keep me in touch

MSL Quality Team

MSL

7 years ago

Dear Mrs Leonard

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 15/09/2017

Poor customer service

Very poor communication, within each department and with their clients

MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 13/07/2017

Excellent

MSL Quality Team

MSL

7 years ago

Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 07/07/2017

you didnt provide what you promish

MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 02/10/2017

Co říká Trusted Customer o MSL:

Very professional!

The curtesy car that was given to me cost me more to up run it, I spend over £50 to fill it up, and it cost me £5.80 a day to park it outside my house. I was expecting a like for like car. In...

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MSL Quality Team

MSL

7 years ago

Dear

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

We value all customer feedback and use it to help identify areas which require improvement.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 15/10/2017

Co říká Trusted Customer o MSL:

The delivery & collection were on time and car was in immaculate condition,I would strongly recommend them.

MSL Quality Team

MSL

7 years ago

Dear Mr Jarral

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/05/2017

Dealt with the situation quickly and efficiently....

MSL Quality Team

MSL

7 years ago

Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Sunderland

7 years ago

Datum nákupu: 09/10/2017

Co říká Trusted Customer o MSL:

excellent response got a courtesy car quickly to keep me on the road

Got me back on road quickly and kept me updated about my claim

MSL Quality Team

MSL

7 years ago

Dear Mr Glover

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 13/09/2017

Co říká Trusted Customer o MSL:

Not helpful . I would recommend not to use msl services.

Really not helpful at all I wish I was not gone through msl

MSL Quality Team

MSL

7 years ago

Dear Mr Bhasin

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?