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Recenze společnosti Moss

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Vynikající
Služba
4.6
/5
Produkt
4.6
/5

5

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1

12,064

1,628

383

291

668

15,034

hodnocení za poslední rok

Zobrazení všech 166,694 recenzí
Důvěryhodný zákazník
12 years ago
Datum nákupu: 26/08/2012
Very good services
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 25/08/2012
I had ordered a Ted Baker tuxedo with the linen suit. 4 days later I get…
I had ordered a Ted Baker tuxedo with the linen suit. 4 days later I get an email from Moss Customer service saying they don't have the tuxedo in stock but they are willing to give me 10% a 100 pound...

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Moss Bros
Moss
12 years ago
We are sincerely sorry that you feel this way. Orders placed by 4PM are normally dispatched the same day and we contact the customers straightaway if a problem arises. It is very rare that we are not able to do so. Unfortunately we cannot sell the new season suit for £229.00. we do of course understand the disappointment and inconvenience caused though and thank you for bringing this to our attention. We’ll take your feedback on board for the future so thank you for taking the time to write to us. Kind regards Moss Online Customer Care
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 26/08/2012
Great service. Thankyou
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 26/08/2012
Really easy purchased and quick delivery with good communication from carriers.
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 26/08/2012
Excellent service arrived a day before expected and well packaged
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 25/08/2012
Easy ordering and delivery process
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0
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 21/08/2012
Excellent service would use again
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 25/08/2012
Good communication, as described
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 25/08/2012
Already emailed a complaint about wrong shirt delivered,not received a reply.very poor service. Shirt was…
Already emailed a complaint about wrong shirt delivered,not received a reply.very poor service. Shirt was required for a wedding urgently off to marks to buy another one.
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Moss Bros
Moss
12 years ago
We do apologise for not replying to your enquiry. Email enquiries must be answered within 2 working days, and most enquiries receive an answer the same day. This should not have occurred. We hope that you have found the free returns services via collectplus or instore easy to use. We’ll take your feedback on board for the future so thank you for taking the time to write to us. Kind regards Moss Online Customer Care
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Důvěryhodný zákazník
12 years ago
Datum nákupu: 25/08/2012
Good
Good
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Moss Bros
Moss
12 years ago
We are sincerely sorry to read you were not entirely satisfied with your purchase. The shirt is 100% cotton. We are looking into this matter and will update the information on the website if necessary. We hope you have found the free returns service easy to use. Thank you for taking the time to write this feedback. Kind regards Moss Online Customer Care
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O Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
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128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom
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O Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.