The suits and store staff were great but the online and indoor systems are not integrated well. this led to an overcharge. I had to take printed bank statements and emails to resolve what should be a...
The process was over complicated and made arduous by staff who didn't know the correct process.
Those staff who did were able to provide great service though.
Repeatedly failed to be able to book a measuring appointment on line. 2 messages (and a week in time) with customer services and no solution/completed order. Went elsewhere.
The fact that Moss’...
I booked an appointment online for 5:50, turned up at 5:45 only to be rudely told there wasn’t time for my fitting because they closed at 6 and the staff wanted to go home. I questioned how I could...
I hired 7 suits, the full package. All the shirts were different, some tuxedo style shirts, some required cufflinks others didn't, another was designer. The waistcoats came wrong and I ended up...
I ordered 2 suits for hire online for my 2 groomsmen. Although there were options to make it clear that I wouldn't be wearing either of the suits, they still insisted on sending me the invites for...
Přečíst vše
1
Sdílet
Důvěryhodný zákazník
7 years ago
Datum nákupu: 14/04/2018
Very good. Minor difficulties.
1. The store could not locate the order for fitting using Groom's name. I had been told that would be sufficient. I had to phone to locate the ref no before we could...
Website crashed when placing order. Could not see my order through online account even after multiple emails to help desk asking to resolve it.
Best man shirt size not entered on system after he was...
The trousers were about three inches too short despite the label showing the right size. Bit of a panic. It was lucky the local store had another pair in stock and still open (just) when I discovered...
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.