Using another courier company would make the experience better. The courier left my purchase being 2x heavy boxes at the bottom of my driveway on a busy road. I couldn’t bring these into my house for...
Přečíst vše
Mocka Customer Service NZ
Mocka
4 years ago
Thank you for your review, we appreciate your feedback. We can see that we have responded to your email regarding this, please check your spam folder. We will definitely pass this feedback on.Kind regards
Mocka Customer Service
Recenze produktu
Mocka Customer Service NZ
Mocka
4 years ago
Thanks for your review, we appreciate your feedback. Please contact us hello@mocka.co.nz if you would like further assistance with this. We are constantly looking for ways to improve our products and service and we will definitely pass this on.
Kind Regards,
Mocka Customer Service
I was really impressed with Mocka's customer service and the quality of my beautiful ladder shelves. Courier deliveries usually go astray as our instructions aren't passed on. My package arrived...
Přečíst vše
Recenze produktu
0
Sdílet
SH
Sam Hutton
4 years ago
Datum nákupu: 18/06/2020
Co říká Sam Hutton o Mocka:
Everything was easy to find and its beautiful products
We love Mocka & have bought a number of items over the years. Unfortunately this delivery got really messed up and I wouldn't recommend the courier service.
Mocka Customer Service NZ
Mocka
4 years ago
Thank you for your feedback. As communicated previously, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
Kind regards
Mocka Customer Service
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
