Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Mocka New Zealand

Důvěryhodný zákazník

3 years ago

Poor customer service. Feel ripped off and staff unable to help. Product looks cheap and flimsy.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We have sent you an email regarding this matter. Please feel free to reach out to us on 0508 466 252 (Monday to Friday) or contact us at hello@mocka.co.nz, if you still require assistance as we would love the opportunity to make this right.

Datum nákupu: 09/10/2022

0

Důvěryhodný zákazník

3 years ago

Great communication. Delivery in 2 working days

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

This review made our day!

Recenze produktu

Datum nákupu: 13/10/2022

0

Důvěryhodný zákazník

3 years ago

Seemless transaction thanks

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

You’re the best, thank you again for sharing such a positive experience. It means the world to us

Recenze produktu

Datum nákupu: 12/10/2022

0

Důvěryhodný zákazník

3 years ago

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Florence Side Table - Small - Review

So beautiful! Matches the photo exactly and the style I was going for. Definitely want to purchase similar items.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for taking the time to write about your experience and thank you for shopping with Mocka!

Recenze produktu

Datum nákupu: 12/10/2022

0

CF

Craig Francis

3 years ago

Co říká Craig Francis o Mocka New Zealand:

Great Product, excellent value. Funky as :)

Easy website, ordering prosses was quick and efficient arrived in a just a few days.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Recenze produktu

Datum nákupu: 08/10/2022

0

SS

Saeed Solaymani

3 years ago

Co říká Saeed Solaymani o Mocka New Zealand:

The company is very quick and provide excellent customer service. The company knows that how important is customers.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you, your feedback is very important to us.

Recenze produktu

Datum nákupu: 12/10/2022

0

Důvěryhodný zákazník

3 years ago

Would use again as easy process and happy with product

Very pleased with the prompt service and the product would definitely recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience!

Datum nákupu: 05/10/2022

0

Důvěryhodný zákazník

3 years ago

Great Value

Quick delivery

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for the 5-stars! Hope to see you again soon!

Recenze produktu

Datum nákupu: 08/10/2022

0

Důvěryhodný zákazník

3 years ago

Terrible. I wrote to advise that both items were off gassing and I got a stock standard response

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. I can see our team are awaiting your email reply regarding this matter. Please reach out to us via email or alternatively 0508 466 252 (Monday to Friday)

Recenze produktu

Datum nákupu: 12/10/2022

0

Důvěryhodný zákazník

3 years ago

Love it

Relatively easy and quick to assemble when compared to other flatpacks from other places. No problems from me I'd recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for your kind words and we look forward to seeing you again.

Datum nákupu: 12/10/2022

0

Recenze společnosti Mocka New Zealand

Henley Teepee - KhakiDalší recenze tohoto produktuProhlédnout si stránku výrobkuBought as a present. It is all there and looks to be of very good quality. Has not been erected yet, nor tested by the grandchildren.

Porto Storage With Shelf - BlackDalší recenze tohoto produktuProhlédnout si stránku výrobkuStinks of fish!! Wiped down a few times, still stinks 3 weeks later

Vigo Hallway Stand - WhiteDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood quick to assemble thank you

Florence Side Table - SmallDalší recenze tohoto produktuProhlédnout si stránku výrobkuNice and easy - painless.

Jesse BuffetDalší recenze tohoto produktuProhlédnout si stránku výrobkuPretty much like Ikea furniture, it wasn't too bad to put together instructions were great and all the parts were there, funky bit of furniture and we love it.

Savannah Entertainment Unit - LargeDalší recenze tohoto produktuProhlédnout si stránku výrobkuTheir quality are good and their manual are easy to construct.

Savannah Coffee TableDalší recenze tohoto produktuProhlédnout si stránku výrobkuThey are also good interns of quality and guideline.

Zara Entertainment UnitDalší recenze tohoto produktuProhlédnout si stránku výrobkuExcellent value, easy to put together and looks great

Make-Up TableDalší recenze tohoto produktuProhlédnout si stránku výrobkuFurniture is off gassing. I have moved it outside several times.

Watson 8 Cube Storage UnitDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe furniture is off gassing. I emailed and got a stock standard answer

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?