Hello, thank you for choosing us for your holiday andwe’re very grateful to you for taking the time to leave us your feedback followingyour recent booking. I apologise that you were misinformed by our consultantthere, we are working to ensure this doesn’t happen again. Whilst we do look toadvise the departure terminal on paper work issued a little closer to yourdeparture date, once we have received confirmation from the airline, I doappreciate that it would be beneficial to have these details on your initialinvoice and we are looking to change this. Apologies again for the confusionJanet and thanks again for helping us improve our services. We hope youthoroughly enjoy your holiday and please don’t hesitate to contact us againshould you need to. Kind regards Jo Mercury Holidays
