Everything was set out clearly, both in concise form and in readily accessible detail. There were no hidden costs and Mercury made it absolutely clear when it was offering an optional extra. This...
I needed to check a couple of details that were on my confirmation and invoice.
The representative I spoke to on the telephone was professional and friendly and dealt with my enquiry in a very...
This is my first experience with Mercury holidays. I made my booking on line with no issues, on checking my details on my confirmation email I noticed that it stated that I had no hold luggage added,...
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Jo
Mercury Holidays
8 years ago
Hello, thank you for choosing us for your holiday and we’re very grateful to you for taking the time to leave us your feedback following yourrecent booking. I can imagine that would have been very frustrating and apologise for the inconvenience, thank you for bringing this to our attention. We have now rectified the issue and if you were to log in again you will see thatyour booking now states luggage included. We hope you thoroughly enjoy your holiday and please don’t hesitate to contact us again should you need to. Kind regards Jo Mercury Holidays.
We've been on holiday 3 times with Mercury (once to Cyprus and twice to Sri Lanka) and have already booked for 2017! We've found them to be utterly reliable, very helpful and extremely competitively...
Established in September 1980, Mercury Holidays has grown from small beginnings to become one of the leading holiday specialists in the UK. They only sell their own carefully selected holidays, those in which they have confidence and which their customers rate as good or excellent. Their friendly team of staff are well-travelled and have visited many of the hotels offered and so can provide you with first-hand knowledge of the country and hotel you need information on. For over 35 years Mercury Holidays have been handpicking hotels, escorted tours and cruises to create amazing holidays for you.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Established in September 1980, Mercury Holidays has grown from small beginnings to become one of the leading holiday specialists in the UK. They only sell their own carefully selected holidays, those in which they have confidence and which their customers rate as good or excellent. Their friendly team of staff are well-travelled and have visited many of the hotels offered and so can provide you with first-hand knowledge of the country and hotel you need information on. For over 35 years Mercury Holidays have been handpicking hotels, escorted tours and cruises to create amazing holidays for you.
