Recenze společnosti M&Co

We're really sorry to hear that you've had difficulty finding the information needed to return your order. We understand how frustrating this must be, especially when you don't have your invoice number or order confirmation details. We have now sent you an email with the correct returns information to help you complete your return. We apologise for the inconvenience caused and appreciate you bringing this to our attention.

We're really sorry to hear that your parcel was left in the foyer rather than delivered to your door. We completely understand your concerns, as this could have resulted in your parcel being taken, and we appreciate how disappointing this experience has been. This is not the level of delivery service we expect, and we will be escalating your feedback to the courier to ensure this is addressed and to help prevent it from happening again. We apologise for the inconvenience and hope to have the opportunity to restore your confidence in shopping with us.

Thank you for your lovely feedback! We're delighted to hear that you love our petite range and have been happy with the service you've received. We always want our customers to find clothing that fits them perfectly, so it's wonderful to know you're pleased with the range. We really appreciate your support and hope to welcome you back again soon!