Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

McLarenStore.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/mclarenstore-com | Feefo

TC

Trusted Customer

6 years ago

Datum nákupu: 11/04/2019

Co říká Trusted Customer o McLarenStore.com:

Late as always on new season gear.

I ordered. New team shirt the day they came out. They were due to be released around the middle of march, however they didn't ship till mid April. I am less annoyed by the delays, I am more annoyed...

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Recenze produktu

0

TC

Trusted Customer

6 years ago

Datum nákupu: 11/04/2019

Co říká Trusted Customer o McLarenStore.com:

Poor delivery

I pre ordered my shirts in February and only received them on the 12th April.

Recenze produktu

0

TC

Trusted Customer

6 years ago

Datum nákupu: 11/04/2019

Co říká Trusted Customer o McLarenStore.com:

Great product! Shame about the wait!

Recenze produktu

0

TC

Trusted Customer

6 years ago

Datum nákupu: 11/04/2019

Co říká Trusted Customer o McLarenStore.com:

I ordered the new team t-shirt and had to wait 4/5 weeks for it to arrive.

Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 04/04/2019

Got there in the end

I ordered 2 items a t-shirt and a cap the t-shirt too a couple of weeks to arrive and the cap is still Missing in action I call customer service said they would contact the courier and email me back...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.

Důvěryhodný zákazník

6 years ago

Spoke to a really nice chap today who really understood the issue and was able to help new cap sent out and arrived next day. I hope it was teathing issues with the new site.

Recenze produktu

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 12/04/2019

Very disappointed with service

Very disappointed as pre ordered on 5th of March and paid for goods then told that distribution had changed and there was a hold up on deliveries. If I had waited to order I could have had free...

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Recenze produktu

0

TC

Trusted Customer

6 years ago

Datum nákupu: 12/04/2019

Co říká Trusted Customer o McLarenStore.com:

Great products, terrible service.

It a shame I can’t leave no stars. The service was terrible, constant delays and a lack of updates from customer service. I ordered similar from the F1 Store instead and it arrived in no time at...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

Recenze produktu

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TC

Trusted Customer

6 years ago

Datum nákupu: 12/04/2019

Co říká Trusted Customer o McLarenStore.com:

Not Good

Waited over a month for my order and had to chase it many times, no updates or correspondence, didn’t receive one item because out of stock! It was in stock when I placed more order. Never again ...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

Recenze produktu

0

TC

Trusted Customer

6 years ago

Datum nákupu: 12/04/2019

Co říká Trusted Customer o McLarenStore.com:

Long waits for pre order, delivered a month after predicted date

Get their act together, a month delay on a pre order and the customer service agents didn’t know what was going on, kept getting told different stories with very little real information. One said...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

Recenze produktu

0

Důvěryhodný zákazník

6 years ago

Datum nákupu: 09/04/2019

Excellent service

Recenze produktu

0

Recenze společnosti McLarenStore.com

McLaren 2019 Team Set Up T-Shirt - PapayaVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuNicely made. Good colours.

McLaren 2019 Team Polo ShirtVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGood quality shirts and a good fit

McLaren 2019 Team T-ShirtVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuWhile the shirt is good quality the size is not too generous I had to buy 3xl instead of 2xl and even this is a bit tight

McLaren 2019 Team Set Up T-Shirt - BlackVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuAs stated before these shirts are not good sizes I had to buy a 3xl instead of 2xl and this is a bit tight

McLaren 2019 Team CapVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuNice looking cap and colour is good

McLaren 2019 Team Set Up T-Shirt - BlackVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuI look great in this! 😁😁😁😁

McLaren 2019 Team T-Shirt - KidsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe T-Shirt is well made and fits nicely

McLaren 2019 Team Set Up T-Shirt - BlackVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuDisappointed with service

McLaren 2019 Team CapVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuDisappointed with service

McLaren 2019 Team Set Up T-Shirt - PapayaVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuWell made and looks great, can’t fault the quality of the products.

McLaren 2019 Team Lando Norris Cap - KidsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuQuality of the products is fantastic

McLaren Honda Team Poncho BlackVíce recenzí pro tento výrobek (85)Prohlédnout si stránku výrobkuNot opened yet so not sure

McLaren 2018 Logo MugVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuLove the mug, would be been better if it was dishwasher safe. Not as big as the pic shows but it’s perfect for me.

McLaren 2019 Team CapVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuExcellent fast service. Excellent fit

McLaren 2019 Team BeanieVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuBeautiful fit and finish excellent

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?