Excellent service from the first point of contact.
0
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DW
Dr Ward
Ověřeno Feefo
1 year ago
Co říká Dr Ward o Markel Direct:
Hard search
Very disappointed as a hard search was carried out which has impacted my credit rating. This was not made clear to me prior to purchasing.
Izzy
Markel Direct
1 year ago
Hi there,
Thank you for taking the time to write a review.
I'm sorry to hear you weren't aware of the hard credit check. Your installment agreement is handled by Premium Credit Ltd, who sends several e-mails to you after the policy has been set up, to let you know about the stages/processes involved in setting up the monthly direct debit credit agreement. Before purchasing a policy, information is provided online, or over the phone, explaining that Premium Credit may use a credit reference agency which could leave a record of the search on your credit file.
If there is anything else we can help with please let me know.
Kind regards,
Izzy
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Prompt, efficient very helpful and straight foward company to deal with.
The member of staff handling my enquiry was easy to talk to and answered my questions clearly
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Helpful
Helpful people but some delay in getting a quote back to us.
Izzy
Markel Direct
1 year ago
Hi there,
Thank you for taking the time to write a review.
I'm sorry to hear that there was a delay in getting a quote back to you, I understand that this would be frustrating. As the policy was a renewal, this had to be reviewed by our underwriters, which caused a delay in getting your quote over to you.
If there is anything else we can help with please let me know.
Kind regards,
Izzy
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Good service
Great service, simple to set up and continues to be good value.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Good service
Good understanding of what I needed. Reasonable rates and efficient service. The personnel was always helpful and friendly.
0
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MN
Miss Nurrish
Ověřeno Feefo
Plymouth
1 year ago
Co říká Miss Nurrish o Markel Direct:
Highly recommend
It has been easy to do, all information sent promptly and updated and option to pay in installments as a CIC has been handy.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.