I am concerned that the direct debit payments are made through another company and can incur…
I am concerned that the direct debit payments are made through another company and can incur hefty charges. I would prefer to pay my annual fee rather than be bombarded with so many emails from a...
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Markel Direct
Markel Direct
12 years ago
Good afternoon,
Steve from Markel Direct here. Thank you for taking the time to talk to me this afternoon – again, I apologise that you were inconvenienced by the direct debit set up process. I can confirm that, as requested, I’ve now moved your payment onto an annual basis, so thank you for sticking with us and giving us the opportunity to put things right.
If I can be of any further assistance, please don’t hesitate to call me on 0845 688 2500.
Kind regards,
Steve
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Důvěryhodný zákazník
12 years ago
I had to telephone with queries and the gentleman was friendly and very helpful and I…
I had to telephone with queries and the gentleman was friendly and very helpful and I was then able to proceed with my insurance.
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Důvěryhodný zákazník
12 years ago
Friendly helpful efficient
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Důvěryhodný zákazník
12 years ago
I spoke with no one so can't say I can rate your customer service but as…
I spoke with no one so can't say I can rate your customer service but as an IT platform your setup is swift and straightforward.
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Důvěryhodný zákazník
12 years ago
Easy to access, quick and effcient response, good follow up and easy acces to documentation
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Důvěryhodný zákazník
12 years ago
The company and team's efficience was/is very good.
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Důvěryhodný zákazník
12 years ago
good prices, easy to use website
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Důvěryhodný zákazník
12 years ago
Very helpful and friendly staff.
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Důvěryhodný zákazník
12 years ago
Great service and advice provided!!!
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Důvěryhodný zákazník
12 years ago
Good web-based information, easy to use and well backed up by phone when I needed…
Good web-based information, easy to use and well backed up by phone when I needed to check some of the policy information.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.