The Services okay the problem I had is I had my van broken into and they stole some tools but because the tools were so old, I didn’t have receipts for them so they wouldn’t pay me so this will be...
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Ariana Greenwood
Markel Direct
9 days ago
Hi Mr Lane,
Thank you for taking the time to write a review.
I'm sorry to hear about your experience. I understand how frustrating this can be, particularly at an already difficult time.
Our customer service team attempted to contact you on 04/06/2026 and sent a follow-up email to discuss your claim. If you would like us to revisit this, please do get in touch with us on 0800 640 6600 as we’d be happy to look into it further.
Best wishes,
Ariana
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Důvěryhodný zákazník
Ověřeno Feefo
29 days ago
Given all information needed to make decision without being pressured.
The agent I spoke to, Roy Chizana, was polite, personable, professional
and very helpful. He listened to me, and took the time to ensure that he found the best policy and cover for our small over...
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MH
Mrs Holden
Ověřeno Feefo
GBR
1 month ago
Co říká Mrs Holden o Markel Direct:
Very helpful, clear information on policy required
Seth was very helpful & gave clear information on the policy I required. The quote was given quickly & was the best quote offered.
Very pleased. Thank you
0
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MF
Mr Feeney
Ověřeno Feefo
GBR
1 month ago
Co říká Mr Feeney o Markel Direct:
Content
Very easy to navigate markel direct website, for me all questions and information are easy to access.
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Quick and easy to understand
0
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MT
Mrs Timms
Ověřeno Feefo
GBR
1 month ago
Co říká Mrs Timms o Markel Direct:
Quick, friendly, efficient
0
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MB
Ms Poweell-Barker
Ověřeno Feefo
1 month ago
Co říká Ms Poweell-Barker o Markel Direct:
From enquiry to quote in no time at all
It was super easy to complete the online quotation process and went through really quickly and smoothly with all the relevant documents sent through straight away.
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
The service from Markel was great. The only problem we encountered was with premium credit for the monthly direct debit payments
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.