Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Mamas & Papas Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/mamas-and-papas | Feefo

Zobrazení všech 12,170 recenzí

Vildan

7 years ago

Datum nákupu: 22/11/2017

Cold Weather Plus Footmuff - Deep Ocean

Více recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

It’s very nice footmuff and very warm

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your fantastic review. We are pleased to hear that you find our cold weather plus footmuf to be warm and cosy.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 14/10/2017

BabyBjörn Bouncer - Black/Dark Grey

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

It's easy to use and keep clean

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for taking the time to review the BabyBjorn bouncer, we are pleased to hear that you are happy with this.

Prohlédnout si celou recenzi zákazníka

ERIN

7 years ago

Datum nákupu: 24/11/2017

R/KNG HORSE - POM POM

Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Looks nice, best Xmas present for a little girl!

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for taking the time to review our pom pom rocking horse, we are pleased to hear that you are happy with this.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/11/2017

R/KNG HORSE - POM POM

Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Item faulty had to return

Emma - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your feedback in relation to the pom pom rocking horse. Again I apoligise that the item was faulty, and the service wasn't acceptable. I have tried contacting yourself and left a voicemail if you wish to speak to us further regarding this. Kind regards

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aurelie

7 years ago

Datum nákupu: 21/01/2018

Acro Compact Pushchair - Mint

Více recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

nice pushchair. love the design and the lightness. Easy to use. the downsides are that the basket that is not convenient and too small and the seat is not deep enough and my baby is a small one....

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Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for taking the time to leave a review for the acro, we will pass your comments on to the relevant department for future reference.

Acro Buggy Raincover

Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

the rain cover is not long enough and I can't attach the loops at the bottom. it's missing few centimeters to be convenient. I have to leave the rain cover not fixed at the bottom so the footmuff is...

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Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your feedback, could you please email images of this to contactus@mamasandpapas.com to be looked into further.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/12/2017

RANGE - COOPER WHT/OAK

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

So far so good, but will know when baby arrives.

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for taking the time to review our cooper range and we wish you the best of luck with your expectant arrival.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/10/2017

Baby Bud Booster Seat for Dining Table with Detachable Tray - Soft Red

Více recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Kalite ve servisi mukemmel

Louise - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

thank you for your great review.

Prohlédnout si celou recenzi zákazníka

Chloe

7 years ago

Datum nákupu: 04/02/2018

Pink Star Cotbed Quilt

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Great quality quilt, I use for my 8 month old baby x

Louise - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

We are pleased that you are happy with the quality of the quilt, thank you for taking the time to review.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 20/11/2017

Baby Snug Baby Seat with Detachable Play Tray - Navy

Více recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

I feel as though give a few months my baby will probably be able to take of the tray himself.

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your feedback. We would like to assure you that the snug is designed to aid play, and the tray is designed to be easily removed in case of an emergency and to prevent the risk of an accident from parents by lifting the chair by the tray, your child may be able to remove this as they gain more strength.

Comfort Blanket

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

My baby can not sleep without it, excellent quality and fabric

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

We are pleased you are happy with the quality of your blanket, thank you for your great review.

Vital Baby On The Go Weaning Set - Blue

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Only used it for 2 months but the plastic on the spoon head is coming off. Very poor quality not even placed in dishwasher always hand washed it

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

We are sorry to hear you are dissatisfied with the quality of this product and will most certainly pass your feedback on to the relevant department. Could you please email contactus@mamasandpapas.com to enable us to look into this further.

Vital Baby Soft Flip-Spout Cup 180ml - Blue

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

not as bad as the spoon but getting there!!

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your feedback.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/11/2017

Tommee Tippee Complete Feeding Kit Black

Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Great item - very useful for feeding my baby

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your excellent review.

Medela Swing 2-Phase Electric Breast Pump with Calma

Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Really good pump, very handy to continue giving my baby breast milk

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

We are pleased you are happy with this product, thank you for taking the time to leave a review.

Luxury Changing Mattress - Welcome to the World

Více recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

Love this mat, however only gripe would be when that you take the white fabric off you can’t keep the little mini pillow on the mat as the velcro doesn’t line up

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for your review on our welcome to the world changing mat, we will most certainly pass your comments on to the relevant department for future consideration.

Knitted Blanket - 70 x 90cm - Grey Spot

Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Loely soft and cosy feeling

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

We are pleased to hear that you are satisfied with our knitted blanket, thank you for your review.

Millie & Boris - Large Fleece Blanket -120 x 160cm

Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Warm cosy and soft blanket - love it!

Samantha - On behalf of the Customer Service Team

Mamas & Papas

7 years ago

Thank you for reviewing our Millie and Boris blanket, we are pleased you are happy with the quality of this product.

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Mamas & Papas

We’re Mamas & Papas, and we’ve been helping parents raise families for over 40 years, with our range of award-winning pushchairs, nursery furniture, clothing and more. Lovingly designed and developed in-house, all of our products are relentlessly tested to make sure they work for real parents, living real lives. So, no matter where you’re up to on your journey to growing your family, we’re here to help you embrace every minute of it.

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0345 268 2000

Colne Bridge Road, Huddersfield, West Yorkshire, HD5 0RH, United Kingdom