The magneglaze product is good (see product rating). However, Magneglaze manufacturing and logistics is outsourced to a company in Croydon. The first order was delivered on time and everything was...
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Magneglaze
Magneglaze
11 years ago
We were of course very pleased that you came back to us to order more Magneglaze panels. There is no excuse for the bad service you received with the second order. We understand everything you are saying, especially when you have a specific date for installing. 10 working days is a pretty tight delivery promise which we fulfil 99 times out of a 100. We were manufacturing flat-out during this period to meet pre Xmas orders.
I have made the factory and support staff aware of your comments.
We are constantly trying to improve our service. I'm aware that we fell short of our service commitments on this occasion.
If you read the comments from other customers, I hope you will see that we do not make a habit of this.
Richard Cutts
We add secondary glazing to most window types. Our specialty and expertise lies uniquely in the insulation of sash windows, whatever their age and condition. Even if they are out of square!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We add secondary glazing to most window types. Our specialty and expertise lies uniquely in the insulation of sash windows, whatever their age and condition. Even if they are out of square!
